Classic Elite Sugar Land - Service Center

Everyone was friendly, both on the dealer side and the service side. My specific service rep was excellent and the maintenance was quick/timely! service side. My specific service rep was excellent and the maintenance was quick/timely! More

Car was in and out sooner than I expected. Upon picking up the vehicle, I did notice that the carpet at the bottom and the pedals was dirty. Whoever drove the vehicle had dirty shoes. John Upon picking up the vehicle, I did notice that the carpet at the bottom and the pedals was dirty. Whoever drove the vehicle had dirty shoes. John did not hesitate to tell me to bring the vehicle back for a detail cleaning which I appreciated. More

We were sold a new vehicle with a recall and are now asked to sign fraudulent paperwork to the state asked to sign fraudulent paperwork to the state More

Yo Jose Hernandez ,estoy muy contento con el servicio ,toda la gente ahí es muy amable muy buen trabajo ,toda la gente ahí es muy amable muy buen trabajo More

I had a very disappointing experience at this service station. The mechanics showed a careless attitude toward their work. After an oil change, I found that the engine was covered with oil from above, in station. The mechanics showed a careless attitude toward their work. After an oil change, I found that the engine was covered with oil from above, indicating they didn’t bother to clean up after themselves. They also failed to remove oil leaks from the drain plug, leaving a mess behind. On top of that, they overfilled the oil, putting in more than the recommended level. This isn’t the first time it’s happened either—during my last visit, they overfilled by about a quart, and this time, it was half a quart. Despite the poor quality of work, they charged much more than the regular price. I expected much better service, especially considering the cost. More

Charged $189. 00 just to look at my truck. Said would be three days I had to leave it before they would start work on it. Charge me over $1000.00 to change glow p 00 just to look at my truck. Said would be three days I had to leave it before they would start work on it. Charge me over $1000.00 to change glow plug just changed a couple years back. Changed jug for coolant for $400 plus due to bad sensor which seems very high. More

Mike Jones was both professional and courteous. He made the experience very pleasant and I appreciate it He made the experience very pleasant and I appreciate it More

Gordon Mallett my service advisor was great as usual and got me taken care of quickly. got me taken care of quickly. More

The oil change and the tires’ rotation were great Waiting time very bad almost 1 and half hour. I had an appointment great Waiting time very bad almost 1 and half hour. I had an appointment More

These folks went above and beyond to make my experience a great one. Salah, Mike and team are the best! great one. Salah, Mike and team are the best! More