Classic Elite Sugar Land - Service Center

I was recommended to Mr. Bridgewater who works at Classic. I was not disappointed. His service and attentiveness to my needs were appreciated. Bridgewater who works at Classic. I was not disappointed. His service and attentiveness to my needs were appreciated. More

Great service center. Come there because of great service from Carlos and Melissa. They always make sure everything is taken care of. Come there because of great service from Carlos and Melissa. They always make sure everything is taken care of. More

I use my Truck for my business. I left my truck at the service center for more than two weeks. I had to contact my service advisor, Eric to get an update after the second week witho I left my truck at the service center for more than two weeks. I had to contact my service advisor, Eric to get an update after the second week without hearing from him. After paying $1900 dollars for service and a dual battery change, I drove the truck off of the pot and approximately 2 miles from the dealership the truck began to sputter. I then drove it back, they said they had to do a system flush while I waited. They proceeded to do the flush, they brought the truck back to me and I drove away again. I traveled approximately the same distance with the same results. I returned to the service department and I was told I'd have to leave it so they could do a more thorough vacuuming of the system. It's been an entire week again and I haven't heard anything from them. I am very displeased with the service I have received. More

I visit Sugarland Classic at least twice a year, for the past 4 years. The customer service is always the same, excellent! Today was an oil change with me leaving, smiling, thankful of several conversation past 4 years. The customer service is always the same, excellent! Today was an oil change with me leaving, smiling, thankful of several conversations with employees and knowing my car was ready to roll. Thank you Sugarland Classic Chevrolet! More

Gordon has always been very accommodating to our busy schedule. Always willing to call when our vehicle is ready. schedule. Always willing to call when our vehicle is ready. More

Fast, reliable and amazing work! Only thing that needed improvement was setting expectations when pulling up to the service dept. i was in my car for a minute, not knowing what i was Only thing that needed improvement was setting expectations when pulling up to the service dept. i was in my car for a minute, not knowing what i was waiting for. Everything else was excellent. More

Great customer service. Job was done really really well and very very fast every time I go there. Job was done really really well and very very fast every time I go there. More

Excellent, and quick ! Rick communicate perfectly I would definitely go back and get my service done Rick communicate perfectly I would definitely go back and get my service done More

Am sure there are great people there but we have not received the best of services from them. We sent out the radio to be fixed, we did not get a loaner car and after the car being at the shop for 8days received the best of services from them. We sent out the radio to be fixed, we did not get a loaner car and after the car being at the shop for 8days, we still face the same issue. we have emailed the department but no response for two weeks now. More

I have always received excellent service from Elite Classic Chevrolet whether it be the service department or the body shop Classic Chevrolet whether it be the service department or the body shop More