Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,208 Reviews
Call Service Center (888) 306-4459

2,208 Reviews of Classic Elite Sugar Land - Service Center

Sort by
November 22, 2023

Extremely accommodating. My vehicle needed lots of work and it was finished the same day I brought it in to the shop. The vehicle runs like it is new. More

by gs1davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 22, 2023

My truck has been to your shop several times and the problems still continue. In the last 3 visits I have never been satisfied More

by kikego2209
Recommend Dealer
No
Employees Worked With
Erick
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Classic Elite Chevrolet Sugar Land (281) 491-9000

November 22, 2023

I was told my part will be in today just stop by they will take care of me. Yes on point More

by foreal100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 21, 2023

Service advisor Mike Jones is great, saved me both time and money. Overall pleasant and easy experience. More

by Chris F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones in service dept. not Drew Hoth
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We sincerely value your business and look forward to your next visit!

November 21, 2023

Always can rely on Claasic to do a quick and efficient job-service is top notch! More

by kyrah1979
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

November 21, 2023

Exceptional Service every time. I’m a customer for life and wouldn’t think twice about servicing elsewhere. More

by jason.jurado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 21, 2023

I went in for oil change and that triggered my engine light to come on. And they want me to pay to get it looked at . More

by srj102005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

November 21, 2023

Everything is always wonderful their they have timely manner service. Everything is always welp tooken care of. More

by elizabethramirez.1528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 21, 2023

Excellent service very professional ,Michael Guerrero is just the best service writer I have ever dealt with. More

by txmouse
Workmanship
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero EXCELLENT
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2023

Mike Guerrero did a great job taking care of my service needs. He was informative and made clear the options for servicing my Corvette. More

by lsuken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrero
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

1
...
83
84
85
...
221