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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,208 Reviews
Call Service Center (888) 306-4459

2,208 Reviews of Classic Elite Sugar Land - Service Center

Sort by
November 30, 2023

Scheduled a service for my Malibu 2018 as it was not stopping / starting properly. Reached Classsic Elite and greeted by Gilbert Galven. He managed my issue in a highly professional manner, suggested t More

by Manzoor Memon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Manzoor, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2023

I was greeted promptly, was able to use one of the desk setups to work while I waited on my vehicle, service was quick, everyone was friendly and overall, a great visit. More

by jstewart19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

November 29, 2023

Mike and Robert were very helpful and provided great service. They were quick and explained what next steps were. More

by rickellstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 29, 2023

Eric was extremely helpful, his attention, the timing of the service, and all others were exceptional! Thank You Eric More

by CMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Salesman Mike O. was a great help & the process of buying a new vehicle fast and easy. More

by Iamdachuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you have any further questions, please give us a call. We're always happy to help!

November 29, 2023

They had my 2023 Tahoe for over a month and they still have no idea how to fix the issue. More

by s.abraham37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (281) 491-9000 so we can assist you further.

November 29, 2023

Drew is the best service adviser I know on the industries. He is very professional. More

by sem.sisay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 29, 2023

Quick easy experience! Jeff Russie is incredible! Great experience...I / we will be back soon More

by Scott 62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dis not work with Drew! Jeff Russie was the gentleman
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

Technician approach time and wait time are very exceptional. Without an appointment, 60 60-minute wait is a win. More

by james.nguyen.8212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 27, 2023

They are very polite and fast on the work that I need it to be done. More

by lsalazar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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