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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,208 Reviews

2,208 Reviews of Classic Elite Sugar Land - Service Center

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December 02, 2023

Great service and a can do attitude. Replaced the battery in my keyless remote and didn’t even charge me. More

by rbrown46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in the service department.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2023

Thomas kept me up to date and went above and beyond what I had expected. More

by Zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Zachary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2023

Price for oil change increased $30 in 6 months. I will go somewhere else next time. I understand increases but I paid almost $90 for oil change and tire rotation this time. Other Chevy dealerships More

by Silly putty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Smith in Service
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Silly, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (281) 491-9000.

December 01, 2023

Great job guys. Everything was handle with speed and works great. Couldn’t ask for more. More

by Revans77511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2023

Excellent service from Mike Jones! I will be calling him every time I need to schedule service. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones - Service
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2023

Great customer service sheana was great with giving me updates and answering questions with quick response. I'm very happy with the repairs and that my vehicle was washed for pick up. I would definitely r More

by Jgrimaldo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

November 30, 2023

Muy buen servicio exelent muy bien excelente servicio lo puedo recomendar muy atentos y amables More

by mimsfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Nuestro compromiso es garantizar una atención al cliente de calidad proporcionando instalaciones cómodas y relajantes, así como un servicio amable y profesional a nuestros huéspedes. Por favor venga a vernos para cualquier necesidad futura.

November 30, 2023

Team members are very polite and professional. They know what they are doing and I really appreciate their service. More

by odamejnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

Great customer service and done in a timely manner. Any questions or concerns they responded in a timely manner as well. More

by camachoyessenia62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2023

Gordon was very helpful. He got the car through service very fast with recommendations for next service. No upsells, just what needed now. More

by pholley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon helped me, was very good.
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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