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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,204 Reviews
Call Service Center (888) 306-4459

2,204 Reviews of Classic Elite Sugar Land - Service Center

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December 29, 2023

As usual Thomas was on time and excellent. He always is helpful and puts the customer 1st More

by Davidholley923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

December 29, 2023

Gilbert Galvan my service rep and the service technicians are great…..Very satisfied customer will always return.. More

by Mike J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

December 29, 2023

Excellent ! Thanks Carlos Rios and Larry for repairing my truck . Will always use Classic ! Thank you! More

by pin_striper405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios . Larry K .
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

December 29, 2023

Great customer service from start to finish. Asked for more information via text and John Smith responded with a reasonable quote for front and back brake pad repairs. Scheduled our appointment More

by Vargasmariana05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

December 28, 2023

Excellent. I always have good service . It is a pleasure to work with my Tech More

by baseascape
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Charpentier
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Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

Feb 03, 2024 -

baseascape responded

I will use Classic as long as I have my car. Mike Guerrero is my advisor and he makes sure the work is done right. Thanks Mike

December 28, 2023

Great customer service good great awesome excellent excited good job guys great customer support great service and great team effort great job team More

by everett_fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2023

Waited for 2. 5 hours for an oil change that I had an appointment for. When I finally inquired about my vehicle I was told my service advisor had gone to lunch. My More

by johnwarrenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irma
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

John, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 28, 2023

Service technician was nice, helpful, knowledgeable, and curtious did not have to wait to long More

by blanca_77025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2023

The team was very helpful and delivered my vehicle to me in a timely manner. More

by marcusstuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nader El-Halou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2023

Great job Jeff In and out in a timely manner Happy New Year Thx again More

by demossbubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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