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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,204 Reviews
Call Service Center (888) 306-4459

2,204 Reviews of Classic Elite Sugar Land - Service Center

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January 01, 2024

I showed up 45 minutes early to my appointment and Jeff was able to get me in and out in less than an hour. More

by jpamr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2024

Me dieron una excelente atención y me tuvieron mucha paciencia para elegir mi troca ya q me mostraron diferentes modelos y sobre todo q los precios son muy accesibles More

by klaudia1976.kmcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

¡Apreciamos su reseña positiva de su experiencia con nosotros! ¡No dude en comunicarse con nosotros si hay algo más que podamos hacer!

January 01, 2024

Poor service and delayed response time need yo improve their services and customer care team is working More

by smali63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at (281) 491-9000 so we can assist you further.

January 01, 2024

Jarred Howatd our rep was great, very professional and personal. He was patient and informative. More

by svharris04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Howard
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2024

I had a stuck thermostat on my Silverado. I arrived at the service department around 10:30 and it was ready around 1:30. Very good service. More

by garyk19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
Report | Print
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

December 30, 2023

Good good Good good Good good good good good good good good good good good More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2023

The service advisor was awesome , help me with getting my truck on the road fast. Very respectful and knowledgeable. More

by dodgeram2681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Sanchez
Report | Print
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 29, 2023

Excellent for repairing my tire , changing my oil and for kindling washing my truck, fantastic. More

by AMSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2023

Jeff gets me in and out when I’m at Classic, today he also had two recalls done, which saves me a trip More

by Recaruthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 29, 2023

All of the services that I have received from Classic have been excellent! Very professional people there! More

by dw-21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd
Report | Print
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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