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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,204 Reviews

2,204 Reviews of Classic Elite Sugar Land - Service Center

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January 04, 2024

I have a warranty item that needs to be fixed on a vehicle purchased from your dealership. Specifically the windshield washer fluid tank is leaking. I was informed that the vehicle would have to stay More

by geo234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 04, 2024

Me dañaron una pieza en cuanto me cambiaron el aceite del motor perdí todo un dia de trabajo por tener que regresar y luego me des criminaron diciendo que mi carro es del 2020 muy viejo nunca me había sentid More

by oscar82acevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Gracias por llegar a nosotros. Lamentamos escuchar acerca de la situación que usted ha descrito. A nuestro gerente realmente le gustaría hablar más con usted sobre este asunto. Comuníquese con nosotros al (281) 491-9000. Esperamos con interés escuchar de usted.

January 03, 2024

Everything was great Pilar and Alfred were a great help in obtaining my new vehicle. More

by alleygato2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pilar costa
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 03, 2024

Precisely was able to assist with answers to ALL my questions without hesitation concerning my vehicle. Very professional staff. More

by piech.mark
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

January 03, 2024

Great experience purchasing my new truck with Classic. I’ll be back for my next vehicle. More

by jacob.d.martin
Recommend Dealer
Yes
Employees Worked With
Kristen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2024

I was in and out with in a half hour for an oil change. Awesome!! More

by jefflorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeff
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

January 02, 2024

keep up the good work CHRISTINA,,t ty hank you for being informative,patient and most importantly,,very professional. More

by dmk2043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 02, 2024

Excellent customer service. Did not have to wait long. The environment was peaceful and everyone was nice More

by partee_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 02, 2024

Very friendly and professional service. All work is done as scheduled and completed in a timely manner. Highly recommended. More

by nanezrsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 02, 2024

waited a long time to get into the financial department, there was no one else before me. They sell you a bunch of useless Crap, they report fake information into the carfax like new tires More

by lucyaleman80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.

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