Back

Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,204 Reviews

2,204 Reviews of Classic Elite Sugar Land - Service Center

Sort by
January 05, 2024

I came for oil & filter change. U added rotation $30 I did not ask for it. Not good More

by vladimir.dubisskiy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 05, 2024

Thank you Micheal Jackson and the rest of the Classic Elite Chevrolet Sugarland team my experience with everyone was amazing and grateful too my dream truck I’m truly grateful and thankful. More

by christopher.b.boxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Classic Elite Chevrolet Sugar Land responded

Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2024

Scheduling the service appointment with Thomas Hlavinka was fast and easy. I arrived early and was taken care of promptly. Complete service appointment took less than one hour. Very Satisfied. More

by rjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hlavinka
Feb 04, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2024

This is the only service center to work on my truck. Evertime I bring it in something else goes wrong. I believe it goes back to the recall Chevy had to place protective covering on the main harness. Wh More

by Cornelius Williams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris rolloins
Feb 04, 2024 -

Classic Elite Chevrolet Sugar Land responded

Cornelius, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2024

Nick from Classic Chevrolet Sugar Land went above and beyond to get us our 2024 Camaro. After placing 2 orders that were not fulfilled we were very disappointed but Nick had a car coming in and said he c More

by kathyd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader El-Halou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Safiti
Feb 04, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2024

Great service and communication. Vehicle service was appropriately addressed and vehicle was ready when I arrived to pick it up. More

by tom.rourick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero, Lloyd Charpentier
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

January 04, 2024

Outstanding service very professional and rewarding. I recommend to all neighbors and friends with Chevrolet cars More

by adloniathompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

January 04, 2024

I would give a zero star jf rhe option was available. Bad experience throughout 😪 buyers beware More

by ahiirwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 04, 2024

Robert was very personable, professional and knowledgeable during my car buying process. Robert worked extremely hard to get us the best deal he possibly could. He continued to follow through ev More

by kaylahope908
Recommend Dealer
Yes
Employees Worked With
Robert Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2024

MJ was so helpful and kind throughout the buying process, and having that extra handoff assistance with Daisy was great for me to be a bit more familiar with the car features prior to leaving the lot. More

by rebecca.aturner2012
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy, Daniel
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

...
72
...