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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,204 Reviews

2,204 Reviews of Classic Elite Sugar Land - Service Center

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January 11, 2024

Great dealership with the salesperson to the service advisors and techs. My experience with this dealership has been a comfortable experience. More

by hi-techglass02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Guerro
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2024

I have sent a survey In already . Outstanding and completely satisfied withe Mike and his awesome customer service More

by Carolyn
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Carolyn, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2024

Ever since I purchased my truck in 2012, Carlos Rios has been outstanding with making sure my truck runs smoothly and safe. His professionalism and extreme competence have kept me returning for my truck's r More

by tresm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2024

I was greeted promptly and Irma took care of getting my truck's oil change quickly. More

by Mafailla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Mafailla, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2024

Amazing service thank you so much for your time and effort. Keep up the amazing work guys!! More

by kenndywiley31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrero
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2024

Eric is very knowledgeable and provides excellent customer service. I believe that if tire rotations are offered with oil changes, service should also include a balance. I am a legacy Chevy owner, an More

by antemple
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for taking the time to leave us your honest feedback. Please reach out to us at (281) 491-9000 so we may identify ways to improve your experience.

January 09, 2024

I went for an issue I had with my engine. The first time the problem was not solved. I went back and Carlos took care of it, he was very courteous and prioritized me. More

by geovani.i.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 08, 2024

Sales and service side awesome friendly professional and fast I would recommend to family and friends More

by ms.shantelwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

They provides excellent customer service. The service advisor is enthusiastic and efficient. I would recommend this dealership to friends. More

by kevinjzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

The dealership kept pushing back the timeframe of the repair. Part was supposed to be delivered weeks ago but did not arrive on time. Did not have vehicle for Christmas or New Year's. Chris did a good jo More

by wdmartinezj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
Feb 03, 2024 -

Classic Elite Chevrolet Sugar Land responded

We regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (281) 491-9000.

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