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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,205 Reviews

2,205 Reviews of Classic Elite Sugar Land - Service Center

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January 31, 2024

My advisor Jeff Russie did an excellent job on checking me in. The work performed was excellent. More

by rj210012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russie
Feb 02, 2024 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

January 30, 2024

I had my oil changed with no problems. I also asked a question about my thermostat that you changed a couple weeks ago but the guy who helped me said I would have to bring it in at another More

by garyk19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Alexandri
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 491-9000 when you have a chance. Thank you, and we look forward to hearing from you.

January 30, 2024

Drew is the best of the best. Top tier employee. I love this dealership and the people here. Melissa is so sweet and a joy to speak to. Thank you Classic! More

by aprilbarriga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you so much for your positive comments about Classic Elite Chevrolet Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2024

Always fast and on point with the service appointment. Also wait time is good in a good safe clean environment. More

by fjames.alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 30, 2024

Todo el servicio muy bueno, los empleados muy amables, buena calidad en el servicio, gracias More

by ale198361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

¡Muchas gracias por la evaluación positiva! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

January 30, 2024

Misinformation from each employee. No one on the same side page. What an unpleasant first experience to have. Waited for 3 hrs! More

by ebonygmyles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sanchez
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 30, 2024

The staff is always great and helpful. Irineo Sanchez in Service Department in particular makes sure I understand what's going on with my vehicle and advises accordingly. 5 stars for him, More

by fan064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez gets 5 stars
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2024

Working with Tony & Eric was a simple and easy process. They were very professional and got the deal done quickly as I did not have alot of time. They found what I was looking for and worked with us on my More

by jngrivera
Recommend Dealer
Yes
Employees Worked With
Tony Gomez, Eric Gomez
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2024

Fast Service, Thank You! I will be back, hopefully many more times with this truck. More

by Levi J.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

Levi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 30, 2024

Great service very professional staffs! I love the atmosphere clean, and great. I will return and again. More

by kellbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

Hi, we're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you have any further questions, please give us a call. We're always happy to help!

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