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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,205 Reviews

2,205 Reviews of Classic Elite Sugar Land - Service Center

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February 05, 2024

Thomas did an excellent job was very thorough very well knew his business and the job was finished while I waited. He was great. More

by rcowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t think I knew Drew. I thought I was working with Thomas and he was excellent.
Feb 09, 2024 -

Classic Elite Chevrolet Sugar Land responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

February 04, 2024

Management in the service department is HORRIBLE. The don't keep their word. They replaced my battery and my truck has been having problems since. More

by Cornelius Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Khan
Feb 06, 2024 -

Classic Elite Chevrolet Sugar Land responded

Cornelius, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (281) 491-9000 so we can make your experience a positive one.

February 03, 2024

Always great service, super nice team, always very welcoming, super fast service! Carlos is the best!! More

by i_villena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Bridgewater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rios
Feb 06, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2024

Great service and professionalism by all the sales, finance, and managerial staff. I will definitely purchase from this dealership again. More

by mkm004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 03, 2024

Best Chevy dealership in Houston. Attendants at the service bay are very prompt and reception area is nice and comfortable seatings. More

by Karimjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
Feb 06, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for choosing Classic Elite Chevrolet Sugar Land as your first choice for all your automotive needs! We look forward to your next visit! Take care!

February 02, 2024

Service was superb! Margery Mata provided exceptional customer service and contact information about my vehicle. She kept me in the loop on everything that was going on More

by Marquettealee33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margery Mata
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2024

Thomas was great. Everytime I come, Thomas is always very knowledgeable, accommodating, and on top of everything More

by Sattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 06, 2024 -

Classic Elite Chevrolet Sugar Land responded

Sattar, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2024

It’s very good service with Erik Lazo He always good service, he knows what ℹ comes for More

by ghandour73m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2024

Excellent service. My service advisor John Smith is very knowledgeable about my corvette and can often diagnose the issue right when I arrive. He’s been very communicat More

by Shasta Nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith was my service advisor and he was great!
Feb 06, 2024 -

Classic Elite Chevrolet Sugar Land responded

Shasta, we're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2024

Absolutely best auto repair service in Houston. ...great team and leadership! Trust is earned and hard to come by in the auto business. More

by kippes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Calda
Feb 05, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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