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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,205 Reviews

2,205 Reviews of Classic Elite Sugar Land - Service Center

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February 10, 2024

My check engine light is now on after the service. All reports just prior (Onstar and when it was received, plug-in computer check) did not indicate any issues More

by Carl
Recommend Dealer
No
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Classic Elite Chevrolet Sugar Land responded

Hello, I'm the Service Drive Manager and would like to make sure we get the issue looked at for you. Can you reach out to me at your convenience? Drew Hoth 281-269-1851

February 10, 2024

I liked the service and the speed at which they cared for me. Also, very convenient to get there. More

by johnparnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Classic Elite Chevrolet Sugar Land responded

Glad you liked our service and found it convenient! Thanks for choosing us. Best of wishes!

Feb 13, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2024

Excellent Service, went beyond found evaporator core was leaking & fixed it too upon inspecting my GMC truck.. IDK it was leaking. Very speedy service too. Irma was the best & haven’t had service like th More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma Velasquez
Feb 12, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for sharing your experience with us. We're thrilled to have earned your trust and your business—it means the world to us. See you for your next service!

Feb 13, 2024 -

Classic Elite Chevrolet Sugar Land responded

Deb, we are very happy to have provided you with such a positive experience! We hope to see you soon!

February 09, 2024

Fady was great, took care of us through the whole process! We are very thankful More

by tkglass01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fady Arnout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're delighted to hear that Fady provided you such a positive experience! If you ever need anything in the future, don't hesitate to reach out. Safe travels!

February 08, 2024

The service is awesome the quality of the Silverado is crap The transmission went out and the liftors had to be repaired twice More

by No1collector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
Feb 09, 2024 -

Classic Elite Chevrolet Sugar Land responded

Glad you appreciated our service! We're disappointed to hear about the issues with your Silverado, though. We'd be more than happy to explore any additional options for you. Feel free to contact us at TiffanyandJeff@classicelite.com. Thank you for the five stars, and we look forward to the road ahead!

February 08, 2024

It’s always a great experience at Classic Chevy Sugarland when my truck needs some service More

by moomba73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Classic Elite Chevrolet Sugar Land responded

Consistently providing an exceptional experience is what we strive for! We're grateful for your continued trust and support. If there's anything we can do to make your visits even better, just let us know.

Feb 10, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2024

I was taken care of immediately by Ms. Mata and she’s so helpful, courteous , straightforward and professional to me. More

by Mannix1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. Mata
Feb 09, 2024 -

Classic Elite Chevrolet Sugar Land responded

So glad to hear Ms. Mata took care of you so well. Her approach makes all the difference. If there's anything else you need, just give us a shout. We're delighted to hear about your experience with us!

Feb 10, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2024

Work was completed on time, and performed correctly. Price was fair and within normal service rates. More

by captras3327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrero, Melissa Hruzek
Feb 09, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for sharing your experience! Ensuring timely and accurate service at a fair price is what we strive for. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback!

Feb 10, 2024 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2024

Ok José vidal tremendo vendedor aparte de ser una persona clara y directa tiende a buscar una opción acorde a sus clientes More

by grismaldocastillom
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Classic Elite Chevrolet Sugar Land responded

Qué bien oír eso sobre José Vidal. Además de ser claro y directo, tiene un talento especial para encontrar opciones que se ajusten a sus clientes. ¡Gracias por compartir tu experiencia positiva!

February 08, 2024

Gordon in service was absolutely amazing! Will request at service going forward. I would recommend. More

by damian15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
Feb 09, 2024 -

Classic Elite Chevrolet Sugar Land responded

Glad to hear Gordon provided exceptional service! Thanks for recommending us—we appreciate your support!

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