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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,205 Reviews
Call Service Center (888) 306-4459

2,205 Reviews of Classic Elite Sugar Land - Service Center

Sort by
February 13, 2024

I have received and witnessed well above average customer service each time I visit here! More

by MadMax
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
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Feb 14, 2024 -

Classic Elite Chevrolet Sugar Land responded

Consistency is key, and we're thrilled to hear that you've consistently experienced exceptional customer service at Classic ELITE. Thank you for your continued support and trust in us. We're dedicated to maintaining this high standard and look forward to continuing to serving you with excellence!

Feb 16, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 13, 2024

The dealership is great and generally all around is a great experience. This time however, they did not in fact rotate my tires, a service which I paid for. More

by awsmithhtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for the kind words! We're truly sorry to hear about the oversight with your tire rotation service. Your satisfaction is paramount, and we deeply apologize for any inconvenience this may have caused. Please reach out to us at your earliest convenience so we can rectify the situation and ensure you receive the service you paid for. Thank you for bringing this to our attention, and we appreciate your continued support. You can reach us at TiffanyandJeff@classicelite.com.

February 13, 2024

They are very fast when it comes to the standard maintenance and the staff is very welcoming. More

by nelson.alex23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Report | Print
Feb 14, 2024 -

Classic Elite Chevrolet Sugar Land responded

Speed and hospitality are priorities for us, and we're delighted that you found our staff welcoming. Thank you for choosing Classic ELITE Chevy for your automotive needs. We look forward to serving you again in the future!

Feb 16, 2024 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review!

February 12, 2024

Not everything was excellent, the service was very efficient and fast Gilbert, he told me what the truck needed and everything was professional More

by lopezmaria72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

February 12, 2024

You have extremely courteous people at your place and friendly everybody was extremely helpful thank you More

by Rosagmunoz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Thomas H and the lady that gave
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Feb 13, 2024 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

February 11, 2024

I don't like what's going on and I expected more from the Chevy team I am a loyal customer and don't appreciate being messed over More

by jemmitt1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Classic Elite Chevrolet Sugar Land responded

Your feedback is valuable, and we take it seriously. Please reach out to us directly at TiffanyandJeff@classicelite.com so we can address your concerns and work towards a resolution. We strive to provide excellent service to all our customers and hope to have the opportunity to make things right for you.

February 11, 2024

An elite experience every time no matter if it’s regular maintenance or unexpected mechanical problems, these folks are always the best in town! More

by uzduran01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Classic Elite Chevrolet Sugar Land responded

Consistently delivering elite experiences, from routine maintenance to unexpected challenges, is exactly what we strive to do daily! Thanks for making us your go-to.

February 11, 2024

Quick to evaluate the problem, good communications, speedy work, great results, fair pricing, very satisfied. More

by glazo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanchez
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Feb 12, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you so much for your positive feedback! We appreciate your satisfaction and look forward to serving you again in the future!

February 10, 2024

Always great & quick service at Classic Elite Sugar Land. See Gilbert Galvan for all your service needs! More

by juancmarquezsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
Report | Print
Feb 12, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for the kind words and for choosing us for your service needs!

Feb 13, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 10, 2024

Michael was fantastic and a pleasure to work with. The overall process went smoothly and efficiently. More

by jason.k.george
Recommend Dealer
Yes
Employees Worked With
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you for the glowing review! Michael has always been dedicated to delivering consistent and exceptional service from start to finish. If you ever need anything in the future, please don't hesitate to reach out. We sincerely appreciate your business!

Feb 13, 2024 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

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