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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,205 Reviews

2,205 Reviews of Classic Elite Sugar Land - Service Center

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February 25, 2024

Thomas in service was excellent! Job well done. I will return for the next visit. More

by KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

February 25, 2024

The service is always great and professional. On both occasions Mike Jones helped me out and he has been wonderful on both occasions. I appreciate the respect and amazing customer service from ev More

by katinapolk45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Feb 27, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

February 23, 2024

Very good experience. Mike G is a great adviser and does listen to any issues More

by hayhayw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guerrero
Feb 27, 2024 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2024

Competitive pricing. Good inventory. They claim to offer elite service; unfortunately I’ve had a number of poor experiences in both Sales and Service. More

by SMatthews62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Classic Elite Chevrolet Sugar Land responded

Providing elite customer service is a top priority for us, and we regret that we fell short of your expectations. Your feedback is valuable to us, and we're committed to addressing any issues to improve our customers' experience. Please reach out to us directly at TiffanyandJeff@classicelite.com as we would appreciate the opportunity to discuss your concerns further and work towards resolving them.

February 23, 2024

That was the fastest oil change and tire rotation I've ever had and a complimentary wash. Thank you for top notch service once again. More

by mdedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez
Feb 24, 2024 -

Classic Elite Chevrolet Sugar Land responded

Speed, efficiency, and overall exceptional service are qualities that we strive for with every customer, every service, every time. Thank you for your kind words, and we appreciate your continued trust in us. We look forward to serving you again down the road!

February 23, 2024

My service was great as always. The team at Classic Elite always does a great job. World class organization. Thanks for always being professional. More

by sylvester_gordon22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Classic Elite Chevrolet Sugar Land responded

The pleasure is ours! Thank you so much for such kind words. Providing exceptional service is at the core of what we do, and it's fantastic to know that our team consistently delivers. We're incredibly grateful for your continued support and look forward to serving you again in the future!

February 23, 2024

I recently had the pleasure of visiting the dealership, and I must say, my experience was nothing short of exceptional. From the moment I stepped onto the lot, Elias and the entire staff were incredibly we More

by cntry82txn
Recommend Dealer
Yes
Employees Worked With
Elias Safiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thank you so much for taking the time to share your wonderful experience at our dealership! We're thrilled to hear that our dedication to honesty, transparency, and customer satisfaction resonated with you during your visit. Our team takes great pride in their knowledge and commitment to understanding your needs, ensuring a personalized and pressure-free experience unlike the typical dealership encounter. Elias truly embodies our values and is an invaluable member of our team. Your kind words will be shared with him, and we're sure they'll brighten his day! Your recommendation holds immense value to us, and we're deeply appreciative of your support. Should you or anyone you know be in the market for a vehicle, we'd be honored to provide the same level of exceptional service and expertise. Thank you once more for choosing Classic ELITE, and we look forward to serving you again in the future!

February 22, 2024

Good team very understanding when we presented the vehicle interested in Mohammed went to work and showed us the vehicle. More

by hyeppez
Recommend Dealer
Yes
Employees Worked With
Mohammed Sadrulula
Feb 26, 2024 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2024

Very helpful, very friendly and explained things thoroughly. Had my car out as expected. Didn't have to wait long More

by frankie121045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 27, 2024 -

Classic Elite Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2024

Very efficient quick service, no hassles, friendly staff. Didn't push thi gs on me. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guerrero 5
Feb 27, 2024 -

Classic Elite Chevrolet Sugar Land responded

Ann, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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