Classic Elite Sugar Land - Service Center

Good. However, Advisors need to communicate better with the people who are actually doing the work. I was charged for tire rotation but no rotation was per However, Advisors need to communicate better with the people who are actually doing the work. I was charged for tire rotation but no rotation was performed! Advisor had to tell the workers AGAIN to rotate the tires! More

Thank you for a great experience with your staff while waiting for my car to be serviced waiting for my car to be serviced More

Service was good as usual and expected. Very accommodating and professional. In all facets of car buying, maintenance and collision none beats Classic Elite Chevrolet Sugarland Very accommodating and professional. In all facets of car buying, maintenance and collision none beats Classic Elite Chevrolet Sugarland More

Classic did a great job reviewing my tech issue and then arranged for a loaner vehicle and had my truck back in working order 5 days later. The issue ended up being the OnStar module had gone out, so it was arranged for a loaner vehicle and had my truck back in working order 5 days later. The issue ended up being the OnStar module had gone out, so it was replaced. I really liked my Service Rep, Erik Lazo. More

Service was quick, the oil change and tires rotation was quick, service advisor was friendly quick, service advisor was friendly More

Best experience, Best timing, vehicle was in good condition when given back, responsetime in communication was excellent. condition when given back, responsetime in communication was excellent. More

Bad customer service, bad staff service and other bad general issues. I can't use them again. general issues. I can't use them again. More

Rafael and the team were amazing with timing and customer service support and car was ready at the promissed timing service support and car was ready at the promissed timing More

The representative Chris was very polite and informative about getting my 2019 equinox transmission serviced. about getting my 2019 equinox transmission serviced. More