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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,205 Reviews

2,205 Reviews of Classic Elite Sugar Land - Service Center

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March 16, 2024

Excellent customer service. Made my car buying experience worth while. Would recommend this dealership to family and friends. More

by conway.dita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Manager and Mike Finace, Emiliano Salayandia
March 16, 2024

Poor service, communication. Scheduled service online, never received notification or confirmation that service was scheduled. Had to call to make sure appointment was made, upo More

by reaganlillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
March 16, 2024

Irma and the Team always take great care of me. They get me in and out - right back on the road. More

by tonialw920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
March 16, 2024

Te atienden bien pero antes de comprar ya cuando ases el trato ni te conocen te prometen que te regalarán obsequios y ni cumplen More

by santacruzgeraldine12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vidal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Classic Elite Chevrolet Sugar Land responded

Lamentamos sinceramente la mala experiencia que tuvo en nuestro concesionario. Le pedimos disculpas de corazón y esperamos tener la oportunidad de remediarlo. Confiamos en poder redimir esa experiencia y recuperar su confianza en nosotros. Me puede contactar al (281)263-1332 o por correo electronico vbusby@classicelite.com, mi nombre es Veronica Busby y soy la Gerente de servicio al cliente.

March 14, 2024

Classic Chevy Sugar Land provided excellent service and great customer care. My car was done quickly. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan (5 star)
March 14, 2024

Chris is a great advisor. He always follow up with me in regards the part we were waiting on for my vehicle. Great customer service More

by iris118611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris hogan
March 14, 2024

I am very happy with the service and also with the technician they were great will be bringing my truck back More

by joyce2811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Bad service never answer the phone and when somebody does is with an attitude mat helping at all More

by nelsonlopez_1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fady Arnout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader El-Halou
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Pleasant service department and people. Did not have to wait long, service w I th a smile. First rate. More

by mike.munoz57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
March 14, 2024

Great Service- Thank you for your hep and very quick service. See you again soon More

by h37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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