Classic Elite Sugar Land - Service Center

The 60,000 miles Maintenance package was done very fast, And I was able to resume back to my scheduled work as normal. Moreover Eric Lazo gave me a quotation for the next maintenance package at the 90,000 m And I was able to resume back to my scheduled work as normal. Moreover Eric Lazo gave me a quotation for the next maintenance package at the 90,000 miles so that I won’t be surprised by sudden bills ; What is more I will be budgeting for that expense & I will keep my vehicle taken care of & retain it covered under the extended warranty More

Gilbert in service department is always friendly and helpful. He takes care of all my maintenance and repairs and explains the service and cost to me every time helpful. He takes care of all my maintenance and repairs and explains the service and cost to me every time More

Service with Chris was great. He is very responsive, attentive to needs and a great communicator. I highly recommend. He is very responsive, attentive to needs and a great communicator. I highly recommend. More

Very good experience as usual. Sanchez is always helpful and keeps me updated on my vehicle. Sanchez is always helpful and keeps me updated on my vehicle. More

It seemed very rushed, I’m not even certain if my tires were rotated or not. Floor mat was dirty, not like when I arrived. My car wasn’t even washed or not even a spray to make it look somewhat clean. For were rotated or not. Floor mat was dirty, not like when I arrived. My car wasn’t even washed or not even a spray to make it look somewhat clean. For the amount of money I paid and places I pass to go there I wasn’t a very satisfied customer. As far as the washing I never have asked for it but it’s always done. I’m Assuming because I had a late appointment on a Friday, service was done to get me out quick. So not a happy customer. More

The service department at Classic Elite is considerate and professional every time I come in Great job! and professional every time I come in Great job! More

My truck had 2 recalls and only one was done - now I have to schedule another day without my truck. As a teacher this is very frustrating. to schedule another day without my truck. As a teacher this is very frustrating. More

Great service - always helpful Not so great sales Technology spotty - not always coordinated between APP sales Technology spotty - not always coordinated between APP More

I live our service rep (Irma). She treats us like family every time we come in. She treats us like family every time we come in. More

Service and sales have dramatically fallen off the level of excellence it had when I purchased vehicle of excellence it had when I purchased vehicle More