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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,480 Reviews

2,480 Reviews of Classic Elite Sugar Land - Service Center

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August 30, 2024

We were sold a new vehicle with a recall and are now asked to sign fraudulent paperwork to the state More

by kshmbgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Yo Jose Hernandez ,estoy muy contento con el servicio ,toda la gente ahí es muy amable muy buen trabajo More

by hjose8832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No mire los nombres pero fueron muy amables
August 29, 2024

I had a very disappointing experience at this service station. The mechanics showed a careless attitude toward their work. After an oil change, I found that the engine was covered with oil from above, in More

by zagsuperb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
August 29, 2024

Charged $189. 00 just to look at my truck. Said would be three days I had to leave it before they would start work on it. Charge me over $1000.00 to change glow p More

by wadel7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
August 28, 2024

Mike Jones was both professional and courteous. He made the experience very pleasant and I appreciate it More

by Kanayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Mike" Jones
August 28, 2024

Gordon Mallett my service advisor was great as usual and got me taken care of quickly. More

by Calvinj07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Mallett
August 27, 2024

The oil change and the tires’ rotation were great Waiting time very bad almost 1 and half hour. I had an appointment More

by carmelita5909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

These folks went above and beyond to make my experience a great one. Salah, Mike and team are the best! More

by J E Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salah Karouni
August 25, 2024

I live in the Clear Lake area (El Lago) and drive 45 minutes to Classic in Stafford Because of the excellent service department. More

by ptschneider23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Very organized and professional service department from drop off to pick up. My truck was even washed and cleaned up as a bonus. More

by kgswarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Galvan
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