Classic Elite Sugar Land - Service Center

I do not take my truck anywhere else. The service I get at classic is simply the best. I have worked with Irineo Sanchez for many years and he is always on top of my needs and gets things The service I get at classic is simply the best. I have worked with Irineo Sanchez for many years and he is always on top of my needs and gets things done! The whole team is great! More

For the first time I had a great experience! John was very helpful and the only service advisor I will go to. John was very helpful and the only service advisor I will go to. More

The service advisor was knowledgeable and courteous and the service technician promptly took care of the issue that I brought my car in for. the service technician promptly took care of the issue that I brought my car in for. More

Bad service for the agent Rafael Alexandri, he has bad actitudes, long waiting time to get repaired my car, and the result was bad too, the car was received with paint damage and grass (heavy oil). Overa actitudes, long waiting time to get repaired my car, and the result was bad too, the car was received with paint damage and grass (heavy oil). Overall: the worse experience I have had in 2 years of services at the same location. More

Excellent Customer Service, I did not have a reservation but Sanchez my rep had help me in the past and was able to take care of me. I needed a cabin air filter replaced and he setup my next oil change whil but Sanchez my rep had help me in the past and was able to take care of me. I needed a cabin air filter replaced and he setup my next oil change while I was here and there was no wait. Sanchez also looked into upcoming services I need so I have an idea of cost when setting up on my next visits. More

Exceptional customer service experience. Each time I come in to handle a situation I am greeted with great service. Thank u for always taking the time and care needed to help me. Each time I come in to handle a situation I am greeted with great service. Thank u for always taking the time and care needed to help me. More

Magnífico cervicio, gracias, pronto estaré de regreso ojalá no sea por descomposturas pero ojalá que no ojalá no sea por descomposturas pero ojalá que no More

When I bought the car I paid for free ten times change oil but when I went to change the sixth time they told me to pay for the next five times and I paid $385 for the next five time they stolen me Becaus oil but when I went to change the sixth time they told me to pay for the next five times and I paid $385 for the next five time they stolen me Because the guy with whom i signed the contract left the company There is no credibility in this company I don’t trust it More

The service representative was helpful and got me throught the process quickly and answer all my questions throught the process quickly and answer all my questions More

Money was stolen from the center console of my car while it was being serviced. it was being serviced. More