Classic Sugar Land - Service Center

Great customer service , The service advisor Irma Velasquez is very good at helping me with any of the questions I asked. Velasquez is very good at helping me with any of the questions I asked. More

It was very easy to schedule my appointment. The wait time was very short. The employees were very courteous and the waiting area was comfortable. The wait time was very short. The employees were very courteous and the waiting area was comfortable. More

Good dealership. Speedy service fifteen words fifteen words fifteen words fifteen words fifteen words done Speedy service fifteen words fifteen words fifteen words fifteen words fifteen words done More

The service at Classic Chevrolet Sugar Land was swift and I didn’t wait long. They were very helpful! I didn’t wait long. They were very helpful! More

Good service nice respectful employees keep y’all word do answer phone and return calls answer phone and return calls More

Gordon was real nice and got me taken care of. There was a fat white guy walking around yelling at employees. Seemed like an xxxxxxx. There was a fat white guy walking around yelling at employees. Seemed like an xxxxxxx. More

Bought my car from Classic Chevrolet and have had nothing but good experience with my vehicle and the service Classic has provided. but good experience with my vehicle and the service Classic has provided. More

Great service and I was expecting to be there for longer than what i was and was surprised by how quickly it was done than what i was and was surprised by how quickly it was done More

The dealership has also been one of my favorite. I’ve been going there since 2016. They do good work and keep me apprised of anything that needs to be done I’ve been going there since 2016. They do good work and keep me apprised of anything that needs to be done More

when appointments are made one week in advance why does the vehicle have to stay over night for the next day to be slotted for repairs and evaluated. Also asked for a loaner vehicle and was told none given the vehicle have to stay over night for the next day to be slotted for repairs and evaluated. Also asked for a loaner vehicle and was told none given unless the vehicle stays over night. My vehicle was there for 5 days to include the weekend. She made no suggestion of a vehicle. I have purchased 8 vehicles from this dealership and when don kerstetter owned it I was given his personal number to text/call him if I needed help. These people it just goes in one ear and out the other side. I had to call to get an update and for the most part I was told that they would call me back. I would not recommend this dealership until they fix this problem and issues REALLY You need to fix this More