Classic Elite Sugar Land - Service Center

Time for oil Chang Oil change appt 1pm, it took 10m to write up my paperwork, car was done by 2pm and took another 40m toget my car back. Oil change appt 1pm, it took 10m to write up my paperwork, car was done by 2pm and took another 40m toget my car back. More

Repairs fixed my windshield wiper pump stopped working along with finding a hole in my brand new carpet in my Corvette. When I arrive at CC Sugarland, I always ask my windshield wiper pump stopped working along with finding a hole in my brand new carpet in my Corvette. When I arrive at CC Sugarland, I always ask for Gordon. He's very knowledgeable and courteous, he takes time to inform you what the problem is along with the solution to getting my vehicle back in running condition. I received a loaner while my vet got fixed. I was totally satisfied with the work performed. More

Oil change Made my appointment for 2:00pm drove up there and sat in my car for about 20 minutes till I finally asked someone to help me. People just walked passe Made my appointment for 2:00pm drove up there and sat in my car for about 20 minutes till I finally asked someone to help me. People just walked passed me and said Hi but not... Hi can I help you today. Took almost and hour to just get oil change. 🤨 More

Great customer service Went in for oil change great service on all aspects . Quick and speedy service for a Friday morning. Got me info on my next oil change I was very plea Went in for oil change great service on all aspects . Quick and speedy service for a Friday morning. Got me info on my next oil change I was very pleased. More

Experience I went in on a Saturday morning about 11:00am my first oil change; had to leave my truck because there’s was a wait time- tech called about 2:20pm tha I went in on a Saturday morning about 11:00am my first oil change; had to leave my truck because there’s was a wait time- tech called about 2:20pm that it was ready to pick up vehicle. All services were fine other than the wait. Thanks! More

Great Customer Care Always careful to make customers are satisfied and well taken care of during experience. I always feel as if my vehicle is in the best hands. Always careful to make customers are satisfied and well taken care of during experience. I always feel as if my vehicle is in the best hands. More

Service at its it's best Pete Gancarz is the best, he always takes good care of me. I always have a positive experience when i take me car in for service. Very professional, s Pete Gancarz is the best, he always takes good care of me. I always have a positive experience when i take me car in for service. Very professional, speedy and very knowledgeable. More

Service 10 hours ago If I could rate a 0 I would, I have been going to classic Chevy for 5 years now. I have bought two cars and was thinking about getting a 10 hours ago If I could rate a 0 I would, I have been going to classic Chevy for 5 years now. I have bought two cars and was thinking about getting a truck. I will not bring my business here anymore. They do not care about their customers like they use to. I went to service and was not even greeted. They advertise they are open til 6:30 and when I stopped by I had to get out and walk in to ask for help. They guy looked at me crazy when I asked for help, then stated we do not do oil changes anymore. So I’m thinking what dealership does not do oil changes. So I asked what did he mean they don’t do oil changes anymore. He stated it’s after 5:30, I said then why are you all open til 6:30 if you stop at 5:30. That doesnt make sense. He said for pick ups only. Again why are they open if u can’t aervixe anyone. It would be like me having a business and opening the doors and say to my customers oh u can’t ahop here until a certain time. Every time I have visited this location for the past few oil changes have been a huge disappointment. These people are ridiculous and only care about taking your money. I don’t even know why they have 4.5 stars, they must be asking their customers to score them high. This is a horrible place and I will not be coming back. More

Gary’s 2500 HD Service writer did an excellent job of taking care of several small issues trim piece under the hood toting tire and an oil change in a couple hours a Service writer did an excellent job of taking care of several small issues trim piece under the hood toting tire and an oil change in a couple hours appreciated the timely work done More

Excellent Service Excellent service department that always does a good job. My service adviser, Michael Guerrero, is kind, courteous, knowledgeable of the product and a Excellent service department that always does a good job. My service adviser, Michael Guerrero, is kind, courteous, knowledgeable of the product and always has my visit set up prior to my arrival. He always makes me feel special. Professional in every respect. The waiting room is comfortable and extremely customer friendly. I might add that all of the personnel in this area are all kind, courteous and extremely helpful. I recognize and appreciate good manners and quality workmanship, Classic's service department fits the bill in all respects. My compliments ! More