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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,479 Reviews

2,479 Reviews of Classic Elite Sugar Land - Service Center

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October 21, 2024

They are understanding in the needs you need, caring, and they show professional service at all times. More

by Karenzuleyma10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Margery
October 21, 2024

Smooth and quick. Great explanation of charges. Nice waiting area. Will try again next time. More

by rtlanges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

The dealership worked with me and and gave me the best price than any other surrounding dealership. More

by joemcquary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Strand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camryn Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Problem not fixed. Service rep didn’t listen. Did unnecessary work charged $1600 now throwing error code of check engine which it wasn’t doing More

by greatservice10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Guerrero
Oct 24, 2024 -

Classic Elite Chevrolet Sugar Land responded

Good morning, could you email me your vehicle information so I can look into this for you? My email is dhoth@classicofhouston.com

October 19, 2024

Chris Hogan took care of me and my truck. Ask for Chris he will get it done. More

by Mnason63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan in service dept.
October 19, 2024

Isabel did a great job. I was able to get in and job completed in no time. More

by joeymadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Cervantes
October 19, 2024

Horrible communication. Took a month for them to even see my car & was not helpful More

by yvonnemoore13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J smith
October 18, 2024

My service rep, Chris Hogan, was stellar once again! Last time we met was during my first service/oil change and this time, I was back for a standard recall fix. Chris was fantastic during both times More

by J. Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
October 18, 2024

The service technicians were knowledgeable and courteous The facility was clean and after my repairs my truck wad returned clean. Thank you More

by samueld79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Great service but need better communication when car is ready. I had a hard time finding out what was what. More

by svanderford85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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