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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,195 Reviews

2,195 Reviews of Classic Elite Sugar Land - Service Center

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June 26, 2024

Awesome customer service 👏 and Rafael is great and courteous !! Also, the shuttle driver was awesome and kind with all the customers 😀 More

by Ada_guerra
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Customer service was excellent. I was in and out in no time! I would definitely return. More

by nicole.hand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
June 25, 2024

Replaced battery. Carlos also recommended battery cable replacement. Not cheap, but I trust Carlos’s judgement. More

by jeh2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rios - 5
June 23, 2024

I arrived lat to pick up a part but a young lady named Clair was extremely helpful and found the part then had a service tech process the paperwork so I could make the purchase. This was greatly appreciat More

by lancejlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clair in the service department
June 22, 2024

Great service Thanks to Mike Guerrero my Service advisor . Great person very kind and very helpful. More

by horacioa10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mike Guerrero
June 22, 2024

Mr. Erick Lazo's attention was first class! Excellent, many thanks to Mr. Erik! In general, all the staff are very attentive and very friendly to make you feel at home. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lazo
June 21, 2024

Great Customer Service. Vehicle ready quickly. Appreciate all you efforts. I will return for my next service More

by lillie_pittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Great service writers and knowledgeable technicians. They repaired my 2008 HHR and it feels like a new car, I love it! I appreciate the great service I always get from this repair facility. More

by etheredgedonna3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irenio sanchez
June 20, 2024

Great Service and Staff, especially our sales guy! This is our 2nd vehicle from this dealership! More

by morgan1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Irineo Sanchez was friendly and knowledgeable and made sure I was kept informed. Service took my vehicle right at the appointment time. More

by michuren4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez
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