Classic Elite Sugar Land - Service Center

Took my car in for service for my drive side window to be repaired. Carlos the service advisor and the entire staff were outstanding. I appreciate your service and I will definitely have Classic Chevrolet as repaired. Carlos the service advisor and the entire staff were outstanding. I appreciate your service and I will definitely have Classic Chevrolet as my preferred dealership. More

Gordon is a very nice service advisor.I know him since 2015.He is humble,who knows what he works,helpful and deserves promotion really. 2015.He is humble,who knows what he works,helpful and deserves promotion really. More

Each time service work is due, Classic Chevrolet has a fine group of people that address any concerns that I might have. They have a clean service area. fine group of people that address any concerns that I might have. They have a clean service area. More

Very professional. Great service. Carlos is on top of your auto needs. Best service man I’ve ever used. I will continue to use classic Chevy your auto needs. Best service man I’ve ever used. I will continue to use classic Chevy More

Great Service, Friendly , Honest , Timely. I have purchased 11 cars / trucks in past 40 years and this Dealership has always treated me the Best , thank you purchased 11 cars / trucks in past 40 years and this Dealership has always treated me the Best , thank you More

Top notch in every aspect! From the minute you get on site, greeted sincerely, listened to the problem, made sure I understood what they would do! site, greeted sincerely, listened to the problem, made sure I understood what they would do! More

Super Well I brought my 2019 Chevy track in for oil change and found out there was a recall. So Micheal Guerrero set me up with a,car until mine was fixed! Well I brought my 2019 Chevy track in for oil change and found out there was a recall. So Micheal Guerrero set me up with a,car until mine was fixed! Thanks give him a,raise👍🏾 More

What is the meaning of “Appointment”? The service department is in serious need of modification. I had an appointment for an oil change and tire rotation on a Saturday at 12:00pm. When I w The service department is in serious need of modification. I had an appointment for an oil change and tire rotation on a Saturday at 12:00pm. When I was approached by the “Service Advisor” I was informed that there was a 2 hour and 30 minute turnaround. I told her that I had an appointment, with confirmation I remind you, at 12:00. She replied that there were 30 customers ahead of me and she could get me in at 7:00am Monday morning. I’m sorry “service advisor” I have to go to work. That’s why I made an appointment for this time. I guess my interpretation of the word “appointment” has been wrong for all my life. I’ve tried to contact the service manager several times to inquire about this issue, but he was unavailable and has not returned my call. Thank you Classic Chevrolet Sugar Land Service department for wasting my gas and time. Believe me, I will contact someone in management that WILL make this right. More

Never go to Classic Chevrolet I took my Corvette there because it said service charging system. The kept my car for a week and then told me that it was my Starter that causing me I took my Corvette there because it said service charging system. The kept my car for a week and then told me that it was my Starter that causing me problems. They replaced my Start. I drove the vehicle for two days and my Check the Charging warning light came on. I took it to another mechanic shop that was recommended by one of their service Rep.. The mechanic told me that it was my Alternator. I contacted Classic and they refused to take any action. Up management stop taking my calls. I had to contact GMC. Service is awful. Beware of then repairing something just to put money in their pockets. More

Oil change Came in for an oil change. They did that . Asked about a warranty issue was told needed to make an appoinnent.did not fill wind shield wiper canister. Came in for an oil change. They did that . Asked about a warranty issue was told needed to make an appoinnent.did not fill wind shield wiper canister. Not friendly.. More