Classic Elite Sugar Land - Service Center

Yes, Sanchez my service coordinator. He is always dependable and communicates in a professional and timely manner. Sanchez is clear about the service needed, provides a clear explanation of any work dependable and communicates in a professional and timely manner. Sanchez is clear about the service needed, provides a clear explanation of any work done, and also has foresight on any upcoming service that's recommended for my vehicle. Melissa is a pure joy to see each time we bring in our vehicle. She always greets us with a smile. She helps me organize the courtesy car to and from. Raymond is polite, professional and courteous. He too is much appreciated. Your employees represent your dealership in the best way. I have much respect for your service department and that's why we keep coming back to have our maintenance done at Classic. More

Classic Chevrolet Service is the best! I have always been treated courteously and professionally. They have performed the service honestly, never trying to sell unnecessary items. So nice to be remembered ea treated courteously and professionally. They have performed the service honestly, never trying to sell unnecessary items. So nice to be remembered each time by my service advisor, Gilbert Galvan. More

Classic Chevrolet in sugar land Texas has the best service department in town and I will continue to bring my car here thank you very much service department in town and I will continue to bring my car here thank you very much More

The service team that I worked with (Peter Gancarz and Dan Mikeska) took an interest in my transmission issue and did everything - and more - that could be expected. It took about a month to resolve the p Dan Mikeska) took an interest in my transmission issue and did everything - and more - that could be expected. It took about a month to resolve the problem. I was provided a loaner vehicle and was given regular updates. The problem was solved and in the end I was given a complimentary oil change and gas fill-up. I would recommend Classic Chevrolet to anyone. Thanks for the hard work! More

The Service Advisor went above and beyond to pay attention to details, properly troubleshoot the issues, and to confirm the real problem before I spent a lump sum of cash. There are multiple dealers attention to details, properly troubleshoot the issues, and to confirm the real problem before I spent a lump sum of cash. There are multiple dealers much closer to my home, but I choose to go to Classic because of employees like Mike who provide outstanding customer service that make the extra drive and time well worth it. More

The staff here are all very friendly and helpful. As soon as I pulled in someone approached me to ask me how they can help me. The cashier was very cheerful and friendly too. I always come here even though t as I pulled in someone approached me to ask me how they can help me. The cashier was very cheerful and friendly too. I always come here even though there is another Chevrolet dealership near my house. More

The staff is always professional and courteous. I can always count on Carlos to take excellent care of my vehicle and I am always satisfied with the quality of work provided in the shop! always count on Carlos to take excellent care of my vehicle and I am always satisfied with the quality of work provided in the shop! More

Your service member Gilbert Galvan is great. The product of your vehicles is horrendous. I tow my car to your dealership more than I have ever towed the rest of my cars combined and I almost 40 years old. C of your vehicles is horrendous. I tow my car to your dealership more than I have ever towed the rest of my cars combined and I almost 40 years old. Corporate won’t respond to me. Nobody wants to stand behind the product. I can’t even go trade the car in because everything I go to start it sputters and I have to tow it back into the dealership. It would be great if someone responded to me about these excessive issues. $50,000 Camaro that is easily the worst quality car I have ever driven Daniel Fore 832-361-4566 Daniel.fore@wct-tz.com More

Second time I got my oil changed at this facility and fluid levels were not checked. Water and transmission empty after oil change both times. fluid levels were not checked. Water and transmission empty after oil change both times. More

Normally great service- Last visit for regular schedule maint. oil change- tech left cap off windshield wiper filler bottle and bottle needed filling. Returned to service bay and brought it back- still emp maint. oil change- tech left cap off windshield wiper filler bottle and bottle needed filling. Returned to service bay and brought it back- still empty- Too, there was no reset of oil life indicator. Now there’s a trust factor if they really did do the scheduled maintenance for fuel injector and differential. More