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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,475 Reviews

2,475 Reviews of Classic Elite Sugar Land - Service Center

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October 28, 2024

Eugene Hernandez Help me with the purchase of my truck explain everything on the paperwork I give him 5 stars More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Hernandez
October 27, 2024

I don’t think I’ll be going back to this dealership for service, I was given the run around all day, a recall that was supposed to take four hrs took eleven hrs, The service managers or that that’s in cont More

by torrence19
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael was my service manager and he was pleasant but the organization at classic is organized
October 26, 2024

Great service since I got there they work with me to get the best deal love it More

by azul1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevephen
October 26, 2024

I recently had my car serviced and my service agent was Michael Guerrera. He was a very nice service agent, very patient, and very helpful. More

by lapierce78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrera
October 26, 2024

Y’all trash bunch of losers working there, fix y’all’s attitude and car wash machine, teach your employees to respect customers. Good riddance never coming to a shady dealership like y’all again, mac haik More

by mukbill08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel
October 24, 2024

All went very good, Mike Jones did a great job along with the young lady who checked me out. Waiting room was comfortable as well. Mike changed my opinion of this service location, I'd be happy to bring m More

by deejmew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Friendly service. Quickest oil change and tire rotation ever! Arrived an hour before my appointment and was helped quickly. More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel was the person that assisted me. She was friendly and efficient.
October 24, 2024

Service Dept treats the customers with respect and respects the time. Being able to schedule the service call really helps on time! More

by golfergal4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payment counter lady (sorry didn't get her name) so friendly and upbeat!
October 24, 2024

I dropped my corvette off to get the key fob aligned to the car on a tuesday and they didn't even look at it by Friday. More

by alexthomas304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
October 24, 2024

Always takes good care of its customers & their cars. Very nice atmosphere and customer service More

by dwilkins1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hogan
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