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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,318 Reviews

2,318 Reviews of Classic Elite Sugar Land - Service Center

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November 04, 2024

John Smith is professional and courteous every time I come in for an oil change, tire rotation, or software update. Thank you. More

by tammyfaye1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
November 04, 2024

Great service! Great people.. Took them less than 3 minutes to get me checked in. Was in and out in no time.. More

by Jorgef94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma Velasquez
November 04, 2024

Irma Velasquez and Melissa Hruzek were wonderful! They were very helpful and made the process easy. And Hannah Truett was wonderful in shuttling me home and back. Thank you! More

by Athena
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez, Melissa Hruzek, Hannah Truett
November 02, 2024

Chris was outstanding and guided and updated me through the whole process, great customer service. More

by Rudy.Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 02, 2024

Brought truck in for oil leak, took 2 attempts to fix. Come to find out it’s a bigger problem GM needs to address. When picked up truck after they fixed oil leak, check engine light came on 2 miles down t More

by 3.0duramax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margery
November 02, 2024

Michael Guerrero and Jeff were very friendly and helpful. Our car was ready the next day. When we went to pick it up, the cashier said it was outside and gave us the keys. We had to go back in and wait ano More

by ann123455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero
November 01, 2024

Mr. Mike Jones is an exceptional service representative and member of the Classic Elite Chevrolet Sugar Land team. He always courteous, professional and does and great job! Thanks for the great service, More

by Kanayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
November 01, 2024

Service was quick. Mike Jones is a great service advisor. Here's some more words to make it past 15. More

by nickmosley2009
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
November 01, 2024

Quick warranty work on a Saturday just when I needed it. I’m so grateful. More

by SL_Taverse_Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Service department has always been professional, informative and the work has been excellent. They have been performing the service on my two Corvettes since 2019. More

by lsuken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero