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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,475 Reviews

2,475 Reviews of Classic Elite Sugar Land - Service Center

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November 01, 2024

Everyone was very friendly the facility was clean. Our salesman Carlos very respectful and helpful. More

by jacardenas1
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dewoody
October 31, 2024

My wheel lock was not placed back into my truck. I had to drive around hoping I wouldn't get flat until I could go back to retrieve my wheel lock. More

by raymondbanks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

I was out of town when my car broke down. The staff at Classic Elite Chevrolet understood the importance of getting my car asap due to having to take a loved one for medical appointments. The More

by Dean03071211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel Cervantes
October 31, 2024

Horrible sales experience. But today’s visit with the service department was amazing. Service advisor actually helped me and took time to explain how the process was going to w More

by shawn.robinson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myra, Chris
October 31, 2024

Excellent professional caring service got me in and out without an appointment Always great service More

by torishaewhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
October 31, 2024

Chris was my representative and he did a wonderful job of communicating and taking care of me. His customer service is second to none! More

by Rudy.Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
October 30, 2024

Service department is the worst I will not recommend 4 times I went not good More

by concepcionclandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Margery did a great job as advisor by correctly listing my TCM problem and having it fixed in one day. She called once to advise on repair and price approval. At 5pm she called to say car was ready. It see More

by RAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margrry Mata
October 30, 2024

Devon was great and very knowledgeable. He was very helpful in making sure everyone was happy. More

by amyerik99
Recommend Dealer
Yes
Employees Worked With
Devon was sales, Justin was finance
October 30, 2024

Gordon did a great job. Was professional and very good at communicating, even while he was on vacation. More

by mitchfields11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
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