Classic Elite Sugar Land - Service Center

I was a Lexus person, but I’ve never had a dealership like Classic Chevrolet Chevrolet. The respect shown to their customers was remarkable-my car was in and out in a remarkable amount of time. They prov like Classic Chevrolet Chevrolet. The respect shown to their customers was remarkable-my car was in and out in a remarkable amount of time. They provided a contact service at their location for my rental car, an in-house insurance person to hand my claim in a personal way.Their service person was the most efficient, respectful,professional, detailed oriented person. She knew exactly what she was promising. She maintained ongoing communication. I recommend Shanea Rock for an “ honor Customer Service Award” , and the Dealership for the “Most Outstanding Dealership Award”. It was an honor to do business with this Personal, Professional Organization. More

CHRIS HOGAN IS GREAT. HE TOOK GOOD CARE OF ME WHILE MY CAR WAS BEING SERVICED. HE TOOK GOOD CARE OF ME WHILE MY CAR WAS BEING SERVICED. More

Irma did her job well and professionally I had much better experience with her than with Thomas the last time I was at classic Chevy I would definitely recommend her to other clients better experience with her than with Thomas the last time I was at classic Chevy I would definitely recommend her to other clients More

Classic Chevrolet in Sugarland is the best dealership I have ever been to they really take care of their customers and they are on top of their game have ever been to they really take care of their customers and they are on top of their game More

Thanks to Irma and everyone who helped along the way, I received prompt & courteous service that incomparable to other dealer service centers I've dealt with. The lengths gone to in order to help me unders received prompt & courteous service that incomparable to other dealer service centers I've dealt with. The lengths gone to in order to help me understand the work done on my car AND the use of my chevy rewards-stellar! At the cashier's counter...Kisha is hands down the face & definition of Customer Appreciation. Thanks Classic for a great experience. More

It was an excellent and very fast service. All people were very kind. I recommend this place. All people were very kind. I recommend this place. More

They did a good job explaining issues they found and the Rep accommodated my request. Rep accommodated my request. More

They take our concerns seriously and work to resolve the issues. I also like that they have ways to save money-coupons, rewards program, rebate offers, etc. they are always friendly, especially the cashier. issues. I also like that they have ways to save money-coupons, rewards program, rebate offers, etc. they are always friendly, especially the cashier. More

From the time I arrived excellent service. All smiles and courtesy. No complaints will return. All smiles and courtesy. No complaints will return. More

Staff were pleasant, efficient and professional. I was able to get an appointment for routine service within an hour. Despite how busy the service department seemed, my car was ready in record time I was able to get an appointment for routine service within an hour. Despite how busy the service department seemed, my car was ready in record time. And, I loved getting a clean car at the end! More