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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,193 Reviews

2,193 Reviews of Classic Elite Sugar Land - Service Center

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August 13, 2024

Very good experience as usual. Sanchez is always helpful and keeps me updated on my vehicle. More

by gallen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanchez
August 13, 2024

It seemed very rushed, I’m not even certain if my tires were rotated or not. Floor mat was dirty, not like when I arrived. My car wasn’t even washed or not even a spray to make it look somewhat clean. For More

by mandy_a80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

The service department at Classic Elite is considerate and professional every time I come in Great job! More

by tammyfaye1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
August 13, 2024

I've been servicing my vehicle at Classic Chevrolet in Sugar Land for years now and I've bought my last couple of vehicles from them too. More

by jbranham50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ireno Sanchez
August 13, 2024

My truck had 2 recalls and only one was done - now I have to schedule another day without my truck. As a teacher this is very frustrating. More

by jmdiva33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Great service - always helpful Not so great sales Technology spotty - not always coordinated between APP More

by drwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

I live our service rep (Irma). She treats us like family every time we come in. More

by ritasmith812022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
August 12, 2024

I am very satisfied of their service teams treat me like a valued customer classic elite Chevrolet Sugarland is my go to dealer to purchase and service? I recommend all my friends and family. More

by gino3758
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margery Mara
August 11, 2024

Great staff and service! I would definitely recommend this location to anyone with a Chevy vehicle. More

by Tony G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Sanchez was amazing to work with . He was very informative on all the work needed to my truck and communicated every step of the way . He provided first class service ! More

by S.castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IRINEO SANCHEZ
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