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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,193 Reviews

2,193 Reviews of Classic Elite Sugar Land - Service Center

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August 15, 2024

Great service center. Polite and polite customer service. Service Representative is knowledgeable about all of my issues. More

by wrvancleave
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon McGavock, Irma Velasquez
August 15, 2024

Very nice , in and out quickly, like the free car wash. Truck serviced, and clean as a whistle More

by clinerobert67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

The 60,000 miles Maintenance package was done very fast, And I was able to resume back to my scheduled work as normal. Moreover Eric Lazo gave me a quotation for the next maintenance package at the 90,000 m More

by Willey733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lazo , Five Stars
August 14, 2024

Very Knowledgeable and professional and thank for helping with my bill by helping with coupons More

by dredogs2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith & Gilbert Gavvan
August 14, 2024

Excellent Customer Service as always. I didn't schedule an appointment and still was in and out. Drew was Polite and Courteous. More

by bridgettenugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Big Jim was fantastic. He was knowledgeable and made me feel like he was working for me not the dealership. More

by starkpatrick12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zimmerman
August 14, 2024

Great communication, Isabel is professional/friendly and service was timely! Good job across the board. More

by Lance Richey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Cervantes
August 13, 2024

Gilbert in service department is always friendly and helpful. He takes care of all my maintenance and repairs and explains the service and cost to me every time More

by Jwflores2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Galvan
August 13, 2024

Service with Chris was great. He is very responsive, attentive to needs and a great communicator. I highly recommend. More

by tdesouzapdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Service and sales have dramatically fallen off the level of excellence it had when I purchased vehicle More

by mretscheidt
Recommend Dealer
No
Employees Worked With
Never received requested quote
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