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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,464 Reviews

2,464 Reviews of Classic Elite Sugar Land - Service Center

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November 16, 2024

Great service from Jeff. Got me in and out for a state inspection and oil change. More

by janhaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
November 16, 2024

Dealer stripped my oil pan drain bolt and then charged me for their screw up. Neither my wife or I will be returning to this service department More

by ELewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Jeff Russie is another well knowledgeable service agent that takes his job seriously and attention to details providing extraordinary customer service big shout out to the service department for a job well More

by Squirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russie
November 15, 2024

Friendly smart people who want to get things right in a minimum amount of time More

by conradkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
November 14, 2024

I was defrauded by one of their former employees, so disappointed of the way that happened More

by jon.fb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Urías
November 14, 2024

Professional salesmen explaining the features of the vehicle, the dealership, Service department, rewards program and other product which could be installed on the truck. More

by smalkowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Tim five stars. Irma in Service five stars
November 14, 2024

Great Service to my Truck. . Professional Service personnel and great customer service. Will continue to take my business back to Classic for future service. More

by mitchell_hyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Once again my service advisor (Jeff Russie) took complete care of my problem by repairing my high lights in an effective and pleasing manner and was able to handle my issue as a "walk-in" emergency. More

by Rchaddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
November 14, 2024

Service was fast but not on time unfortunately even with an appointment I had to wait for 15 minutes for my service provider. More

by irismarquez512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Excellent service, friendly and knowable service advisor. Next time I need service I will go back to them. More

by dnd20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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