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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,765 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,766 reviews

June 28, 2023

I had a terrible experience with this dealership’s service. I made a reservation for Monday afternoon. However the car was not even looked at until Wednesday. Meanwhile I never heard a single response More

by raineygrant
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Adela Serrata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 28, 2023

Technicians are efficient and quick. .. Advisors are knowledgeable and helpful... Cashiers are professional and demonstrate great customer service! More

by brandiem3.0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

Our salesman, Alfred was courteous and very helpful. Add-ons were obtained and installed in a timely manner. More

by fred.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

Nick was an amazing salesman. He truly helped me throughout my whole process with my vehicle. He was super patient and did everything in my best interest. Despite my issues I had More

by gissimarin45
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2023

Everyone at dealership was very nice and professional. Dealership was very clean in service area and waiting area. More

by AllenP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert, transportation,,and cashiers
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Allen, thank you so much for the positive review! We're glad to hear we delivered a positive experience. If there's anything further we can do for you, we are happy to help!

June 20, 2023

Excellent dealership great place to buy your new vehicle very good sales men and they make you feel comfortable More

by Marcotsurplus
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2023

Outstanding service. Thanks for all you do for law-enforcement.. we highly recommend you guys to all of our friends. More

by Rondanielssr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2023

My vehicle was ready when promised cashier was very professional service technician was very professional also shuttle driver was very professional More

by Williesr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

June 13, 2023

The Classic Chevrolet staff is attentive and Mr. Sanchez in the service department provides professional service. More

by srk_09@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Sanchez
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

June 13, 2023

Exelent service and good attention 👌 also has a great selection and is very helpful for me and my family and friends More

by Gutierrezp56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Gutierrezp56 responded

Exelent

Jun 13, 2023 -

Gutierrezp56 responded

RESPONSE

Jun 13, 2023 -

Gutierrezp56 responded

RESPONSE

Jun 13, 2023 -

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Response

Jun 13, 2023 -

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