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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
3,775 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,775 reviews

July 14, 2023

Have always been good to us we will continue going back for all vehicle needs More

by cgon.987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

July 14, 2023

Mr. Sanchez is an amazing and friendly person and always help our family. Thanks Mr Sánchez More

by caro.2775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

July 14, 2023

Classic Chevy Sugar Land is great! ! Everyone is very helpful and courteous. Tons of inventory and when there's something you want that's not there it comes in quickly More

by nowak.andrew87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyed Charpenter
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Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 14, 2023

Took my vehicle for work and paid $500 for nothing. They came back with over $2000 in additional repairs. This is the third consecutive vehicle that has been problematic that I have purchased from this More

by lpboutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Guerrero
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Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Here at Classic Elite Chevrolet Sugar Land, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (281) 491-9000 to discuss ways we can better serve you in the future.

July 14, 2023

Complete lack of transparency, whilst we reached a deal eventually felt misled on price and mileage. More

by alankt6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 14, 2023

We had outstanding experience, JC, out sakes man very was wonderful and very patient with us. More

by nalfaro65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jc
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Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

July 14, 2023

Everyone tries to make your visit a great one and are very helpful only problem I have is the new 3% charge if u use credit card More

by bobbyg77479
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John my rep
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Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review of your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2023

The dealership is conveniently located to my home and the service department is great at servicing each vehicle. More

by richard_beall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

July 14, 2023

Great customer services they make you feel welcome and they try to work your vehicle fast More

by bmoya59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric lazo
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Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

July 14, 2023

Did not have issues with salesman. Financial guy yea. Liar liar liar liar liar liar. More

by asmith24523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adela Serrata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

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