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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,775 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,775 reviews

July 18, 2023

Outstanding customer service within the service department. Gilbert was very informative and knowledgeable. Great experience. More

by klewis108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Galvan
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2023

Great customer services and advisers need pay raise good job everyone thank you God bless you More

by camarorivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

July 18, 2023

Love coming to this service Place as cannot ask for a better service advisor than Carlos Rios!! More

by dfwania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rios
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2023

Good job done . like service. Mohamed sales man help me in all maters and did great job More

by aziz_raheem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2023

Friendly service! The guys were very informative when I explained the issues I was having with my vehicle. More

by bmbuzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hlavinka
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2023

When I bought the cars the agent told me that the car will have tint on all 4 windows, but when it was delivered it had only on the rear window, and he would schedule a day to install the tint on the fro More

by mcruz69
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 491-9000.

Aug 21, 2023 -

mcruz69 responded

Thank you Rafael has contact me and settled the appointment, as he always be helpful and responsive.

July 17, 2023

It was great. I wish y’all would stop sending these surveys that require words! More

by paul@southeasttexasmechanical.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2023

my previous visit i asked the rep that a fender splash guard had come lose and he said that was not covered under my warranty. I would like some feedback on why this isn't covered. More

by villar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Villar, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 491-9000 when you have a chance. Thank you, and we look forward to hearing from you.

July 17, 2023

The personnel are friendly but professional. The waiting area is comfortable. Paying the bill was easy. More

by tom.huzzey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Tom, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2023

Very satisfied with the personal and service love clasic Chevrolet good job keep it up with the service you guys provide thank you More

by amalia.poblano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Amalia, your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

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