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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,775 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,775 reviews

July 22, 2023

Worst Dealership to purchase especially an EV. The staff had no knowledge about any EV or Bolt related questions. GM's free installation is not free at all. The Qmerit program is designed to get m More

by mdxs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact us at (281) 491-9000 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Aug 20, 2023 -

mdxs responded

If the dealership wants to turn this around they have my number to call me. Even Jacqueline from GM customer service has sat on my case forever not even replying to my email.

July 22, 2023

My post divorce credit isn’t ideal to work with, they got me a reasonable deal on a good truck!!! Go see Bobby Russell he will hook you up More

by walter.herren22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

Walter, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 22, 2023

The best service department in the area! My service rep is Michael Guerreo and I do not leave my vehicle with anyone else, even if my only reason for being there is for an oil change, More

by judith uschold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrero
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

Judith, we are so happy to read such a great review about Classic Elite Chevrolet Sugar Land! Thank you, and have a fantastic day!

July 22, 2023

Loved my salesman. Patient and knowledgeable and not pushy. Finance guy was nice as well More

by sguybsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2023

Great experience with a no pressure salesperson. I would highly recommend to anyone who is looking to buy. More

by j.linder
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

July 22, 2023

As per usual, Chris Hogan is always the best. Treats me well and makes sure that I am taken care of. I appreciate his customer service and professionalism. More

by Bchanel85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 21, 2023

Michael Elias was awesome from the moment he introduced himself to the time he spent showing us the different functions of our new Chev. Suburban. Thanks for your awesome customer service, you went above More

by lb1brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Saade, Mike Khaled.
Aug 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2023

The salesman have been professional and has attention to the buyer, thanks for your help. More

by gn121263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose @Arturo
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2023

I had a problem with my Equinox and they found and fixed it as it was under warranty. More

by don80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

July 21, 2023

They got everything done in a timely manner and this order was 4 months in the making to get my truck More

by captwest270
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Russell
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 14, 2023 -

captwest270 responded

I just picked up my window sticker on my plates today and I love the truck couldn't be happier

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