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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,786 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,786 reviews

July 28, 2023

Took in my 2021 Silverado for de feels like the 100th time to a dealership because of so many issues it has xxxxx truck by the way GM anyways took it in because it left me stranded it kept turning off an More

by Jose Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
July 28, 2023

Greatest Service by far! !!!! Too good to be true. The techs were right on time. More

by Rbrtpenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Okay but far from my home. Only come here because they add the stupid warranty on that you can't drop. Also only allowed to bring it here per that warranty. More

by Stp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Adela Serrata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn your experience into a positive one.

July 28, 2023

Diagnosis and service was exceptionally fast and exceeded my expectations. I wish I had purchased my vehicle from this dealership. This is now my preferred service center. More

by gentle.rain.irrigation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan, Margery Mata, Irma
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

July 27, 2023

Customer service was excellent. Let me know before drove in that no rental was available unit next day and re schedule me for next day More

by smunivez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hogan
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

July 27, 2023

Gordon is very courteous and knowledgeable, he keeps me informed. I feel valued as a customer when I take my car in. This is the reason I always take my vette to Classic for service. Thanks Gordon. More

by BOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2023

Daniel was a great salesman. Dealership worked with us to get the vehicle we liked More

by marigasca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 27, 2023

Customer service is ALWAYS top tier! !! Carlos and Eric are my PERFECT service advisors. I have not had an unpleasant experience at this dealership; my husband and I have been dealing wit More

by jasminhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric-in Service
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2023

I’ve purchased multiple vehicles from Classic and it’s a great purchase experience each time. More

by rkillian0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garner Anderson, Blaine Baird
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2023

Worked me in and got me out in a reasonable amount of time. (Long enough to go order a new Tahoe! (Ha! maybe it was too long!) PS: I can't complete the survey without rating the Management depar More

by dwhite1498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Aug 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 491-9000 when you have a chance. Thank you, and we look forward to hearing from you.

Aug 14, 2023 -

dwhite1498 responded

The question made no sense as I never met the manager. Just got an oil change in the service department.

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