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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,799 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,799 reviews

August 14, 2023

Always personable and fast. I was in and out without any issues. They even washed my truck after the oil change and tire rotation. Great service and great dealership! More

by jamescox2162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

August 14, 2023

The advisor promised service delivery within 1-1. 5 hours and delivered within the timeframe. Truck was washed. The waiting area had water, coffee, popcorn and vending machine. More

by nikusplat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
Aug 18, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2023

Pretty bad. I worked with Gordon. Was told if I was there by 5:45 they would be able to take my car as a walkin. I arrived at 5:40 after a 40 minute drive to More

by tahoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon
Aug 18, 2023 -

Classic Elite Chevrolet Sugar Land responded

Tahoe, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 13, 2023

very fast service, went in and out within 30 min. very professional service advisor. definitely will recommend this service department More

by andres-f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 13, 2023

People and service were great. Communication was perfect. Only complaint would be that it could have been a bit faster for just having an oil change completed. More

by Cb
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanchez
Aug 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2023

They do need to watch what they touch the autos with. There is large scratch left on the driver's door. More

by uranus427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

August 12, 2023

Michael guerro was great and informative thank you and wish the best for him thanks again More

by tdavidson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

Erik Lazo in the service center is GREAT! He has helped me with all my service needs from day one. I always know my car will be taken care of. Thank you More

by mermaidjrj
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lazo
Aug 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 12, 2023

It was an easy quick experience! I had my evaporator core replaced (😳) it wasn’t cheap but in line with other repair shops. Gilbert took care of the communication between me and how More

by mdblucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Aug 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

August 12, 2023

Service advisor Mike White went the extra mile working with my warranty company to get the repairs covered & did it in a timely manner his efforts were appreciated More

by Wrenn Norvell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
Aug 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff Mike to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!

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