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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
3,799 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,799 reviews

August 23, 2023

Return customer, great attention to detail and service to support the purchase of a new vehicle. More

by groody1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Charpentier
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Aug 28, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

August 22, 2023

Roberto in sales was very patient and helpful. Chris in F&I listened to my needs and works with us on financing options. More

by wwh1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with neither of the above. Only Roberto and Chris.
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Aug 26, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2023

Repair is Good, but lengthy wait and back end did not deal with warranty until I intervened. More

by ed.s.chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 22, 2023

Service was quick and effective, even on a busy day. Would recommend for anyone needing service on their vehicle. More

by jcotten11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Classic Elite Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 22, 2023

Everyone was helpful and assisted us in a timely manner. The process was good. The appointment was on time. My service guy was great. The work done on our truck was completed and I was updated about the More

by ajs2texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jones
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Aug 25, 2023 -

Classic Elite Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 22, 2023

Provisional service in a timely manner! I would be happy to return for other service issues with my vehicle. More

by juvafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

August 22, 2023

Provisional service in a timely manner! I would be happy to return for other service issues with my vehicle. More

by juvafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

August 21, 2023

They charge you for services that are not completed. they charged for tire rotation and never did it. Horrible experience More

by tejalk.tk.sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Classic Elite Chevrolet Sugar Land responded

We regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (281) 491-9000.

August 21, 2023

The staff was friendly, and courteous. My vehicle was ready quickly and the work was done correctly. More

by gil13103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2023

Carlos Rios was extremely helpful and listened to all my concerns. He exceeded my expectations. He is definitely my go to guy. More

by carlospierott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rios
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Aug 25, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're pleased to know Carlos has been able to exceed your expectations and really help you out! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

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