Classic Elite Chevrolet Sugar Land

Please review the text I just submitted. You’ll find that this organization, at this location, stands head and shoulders above the rest! You’ll find that this organization, at this location, stands head and shoulders above the rest! More

The service writer I dealt with was not personable and not very customer service oriented. I got a ride up there to drop my truck on Thursday morning. He did ask if I needed a ride back - I said my wife not very customer service oriented. I got a ride up there to drop my truck on Thursday morning. He did ask if I needed a ride back - I said my wife was at an office next door so I will ride home with her. Thursday evening he leaves a message to call him. I call Friday morning and left message. I get a text from 281 number telling me to text back in 832 number. I couldn’t figure it out. So THATS FRUSTRATING. Then I get a text —-i’t’s gonna be $1000 to start’ WHAT?!?!? $1000 to start ?? You charging me $180 to tell me what’s wrong with my truck and that’s what I get??? I went to auto parts store and they scanned my truck and told me 3 codes were on and that was for FREE!!! So I pick it up and decline the work and that really sets him off! And I was happy to get his goat!! I pay for my OVERPRICED SERVICE AND to add insult to injury THEY CHARGED ME 3% MORE for credit card fees!! Wow! What a hoax. I guess there’s the reason why your dealership has changed names several times over the years! More

Absolutely great people and service! Everyone was helpful and I couldn’t believe how easy it was to get it all done. Everyone was helpful and I couldn’t believe how easy it was to get it all done. More

They did a large job on my car. They didn't nick the paint at all. I was very impressed. They did rip the leather on my shifter , but in the grand scheme of things, that was no big They didn't nick the paint at all. I was very impressed. They did rip the leather on my shifter , but in the grand scheme of things, that was no big deal. More

Great service very pleased will come back for future services or any problems. Thank you services or any problems. Thank you More

just three days after going in for service I got a low oil life alert, and to schedule a new service appointment, this forced me to postpone a trip and drive back 30+ miles to go to the shop again, to bei oil life alert, and to schedule a new service appointment, this forced me to postpone a trip and drive back 30+ miles to go to the shop again, to being treated badly by his people to make me see that it was only his mistake (without fully accepting it) to reset the system More

Irma was amazing to work with. When I started having trouble with my 2019 traverse she got me in right away. Also part of the problem was covered under a recall while the other par When I started having trouble with my 2019 traverse she got me in right away. Also part of the problem was covered under a recall while the other part wasn’t. She went above and beyond to make sure I got the best discount to cover the part not under recall. Thanks Irma for all your help. More

It was a Great experience, Quick, friendly service with a smile. The service package was worth buying. smile. The service package was worth buying. More

Mike G helped expedite my vehicle's service so that I could get back to work quickly. could get back to work quickly. More

Job has been done very professionally and good customer service , will come back for service to my cars. service , will come back for service to my cars. More