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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,804 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,804 reviews

September 10, 2023

This review is for the 4th time my vehicle needed to be serviced for the same problems. This last time, there was a warranty issue between the dealership and a third-party company that took over a month t More

by vab717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 10, 2023

Service great Service advisor great. professional knowledgeable friendly fast service. Trust the safety of my vehicle to Classic More

by Smw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Mallet
Sep 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2023

I’ve had an unfavorable experience servicing my vehicle at this location previously so I was hesitant to bring my truck here again; this visit was completely different. My truck was taken in quickly and se More

by katiebelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 09, 2023

Had a Great experience at Classic Chevrolet and love my used (new to me) car. Collin was great- absolutely authentic - didn't feel like I was with a "sales" guy. He was genuinely interested in what my fami More

by Jennifer West
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin
Sep 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Jennifer, your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

September 09, 2023

great service, great staff. I will be back to to this location when my car is due for the next service. thank you. More

by mmagloyoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

September 09, 2023

The service representative was able to process my maintenance quickly while ensuring I was aware of what I needed. More

by panamabill1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

September 08, 2023

Good to do business with and why do I have to write fifteen words ?? What More

by bryant.jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed
Sep 11, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2023

Gilbert Galvan is always professional and ensures you understand what’s happening with your vehicle. More

by jjmgoins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
Sep 12, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2023

Margery was very professional and provided great customer service. I highly recommend, and will continue to get my truck serviced through her. More

by justinpatrickphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margery Mata
Sep 12, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to Margery here at Classic Elite Chevrolet Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2023

I always come to this dealership to do service or to buy new car for 15 years More

by mmlocek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Classic Elite Chevrolet Sugar Land responded

We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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