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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,804 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,804 reviews

September 13, 2023

Great staff, willing to negotiate pricing on sales and trade in values, very personal and friendly More

by j_bird77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Garcia, Nader el helou
Sep 17, 2023 -

Classic Elite Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

September 13, 2023

Gave me a lift back and forth and thus made the whole fixing experience easy More

by rohitmillstein
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Classic Elite Chevrolet Sugar Land responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

September 12, 2023

I will never bring another vehicle to this place again. They wasted a week of my time and were unapologetic and could care less. More

by robantcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I am going to refrain from outing this individual
Sep 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We strive for 100% satisfaction, and we regret to find out that this was not the case. If you are willing to give us another chance, please contact us at (281) 491-9000 so we can understand your situation better in order to try and turn your experience around. Thank you, Classic Elite Chevrolet Sugar Land

September 12, 2023

Work was quick, facility was clean - the hour really flew by with all the amenities More

by nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

Nicole, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2023

Great job by Carlos Rios. He provided excellent service and was very effective in communicating the issues with my truck. More

by mzavala.jr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rios was great help.
Sep 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

September 12, 2023

Great customer service and friendly staff at the time I have been here at least once More

by shannonware11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2023

I always receive great service at Classic Cheverolet. The staff that take my call to schedule are the friendliest I have ever experienced, and when I arrive for service the staff that check me in are gre More

by joeaschick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (281) 491-9000 so we can assist you further.

September 11, 2023

Excellent customer service and service person was very helpful and knew his job. Great experience. More

by melvin.lovelace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

September 10, 2023

Absolutely worst experience buying a vehicle in my life. I’ve made 2 trips and still have to go back to sign paperwork. I have spent 7 hours waiting in the dealership. Complete buyers remorse, like never More

by boilergman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Classic Elite Chevrolet Sugar Land

September 10, 2023

Very friendly and knowledgeable staff. Service writer Gordon was very prompt on writing my work order up More

by Greggzook9521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon, Melissa
Sep 12, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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