Classic Elite Chevrolet Sugar Land

Lloyd Charpentier and the team at Classic Elite ordered the vehicle I requested and made the process seamless. I will look to Classic Elite for all future vehicle purchases. the vehicle I requested and made the process seamless. I will look to Classic Elite for all future vehicle purchases. More

Great place to buy a car! Rafael was an amazing seller, and very patient! Thanks a lot for your help! Rafael was an amazing seller, and very patient! Thanks a lot for your help! More

Kristen was the best at being sure I got what I was looking for! She is customer focused and unflapable. She works for the Sugar Land location but the car I wanted on the lot was mid-located and belon looking for! She is customer focused and unflapable. She works for the Sugar Land location but the car I wanted on the lot was mid-located and belonged to the HWY 6 location. She went above and beyond by meeting me at the HWY 6 location to purchase it there after it was moved to the right location of ownership. More

Mike was great as usual and the service was fast will surely keep using you guys. surely keep using you guys. More

Took 2 hours for an oil change. No communication from service advisor until car was ready. Also I guess they don’t give complimentary car washes anymore. No communication from service advisor until car was ready. Also I guess they don’t give complimentary car washes anymore. More

Expert sales and finance team. Made purchasing process very fun and easy. Will absolutely go back and do business again. Worth the hour long drive. Made purchasing process very fun and easy. Will absolutely go back and do business again. Worth the hour long drive. More

Have good deals and they work out with you pilar is one of the best persons out there thank you of the best persons out there thank you More

This work was warranty work, no loaner was available because I didn't have an appointment, my truck broke down on my way to work. I was told to get a rental but they couldn't guarantee me a reimbursemen because I didn't have an appointment, my truck broke down on my way to work. I was told to get a rental but they couldn't guarantee me a reimbursement until they diagnosed the problem. The completion date kept getting pushed back and I had to find other ways to and from work. When I picked it up, two days later I would have to return it for an issue that did not exist until I had the warranty work done. I then was offered a loaner which I should have been offered in the first place. They push loaners when you buy from them. My purchase and service was unacceptable. I have now tried to reach finance since 8/28 to get a prorated refund on my warranties because I upgraded my vehicle. Once they find out why you are calling no one ever calls, the chats were unsuccessful and the only inquiry for an email address to finance was unsuccessful. Worse dealership I have ever worked with. More

They treated us with respect and worked hard on trying to get us financed greatly appreciate them and referred my Son to go there and he also bought a truck from them Thank you get us financed greatly appreciate them and referred my Son to go there and he also bought a truck from them Thank you More

The Warranty work took months to complete due to the unavailability of an oil pan. unavailability of an oil pan. More