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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,805 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,805 reviews

September 21, 2023

Took my new vehicle in for a missing key fob. Told it would be an hour. 3 hours later I finally got it. Service department was somewhat sarcastic and not very friendly. More

by nanandrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2023

My salesman Lloyd Charpentier was pleasant to work with and tried to make it a pleasurable experience buying from Classic Elite Chev. A lot of things were out of his control so things took longer than expe More

by nanandrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2023

Uno de los mejores lugares que me an atendido muy amables y muy sociable la el personal More

by mariamartines77
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabrizio cerda
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

¡Realmente apreciamos su evaluación positiva! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

September 21, 2023

Service was great. Christ was very good he handle my cause very well thanks well done More

by patriciafrogers5964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 20, 2023

Salesman and shop service is Terrible and they lie about warranty I would never recommend this place to anybody and cheat on inspection hope they get caught soon More

by williamkarasek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 491-9000. We look forward to hearing from you.

September 20, 2023

The Best customer service experience period! Carlos provided an outstanding service. Great staff easy to work with and polite. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

John, we're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We hope you have a great day!

September 20, 2023

this is a great dealer they took care of all my issues, they got things done quick More

by MGARCIA40
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica and Cindy
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 20, 2023

Marvin Bridgewater was awesome Salesman and an excellent professional and good at his position. I’ve bought 6 cars from him More

by rodneycampbell74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Bridgewater
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We hope you have a great day!

September 20, 2023

oil change, tire sensors replaces all good. Quick turn around word word word word word More

by smoak339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 20, 2023

Gilbert is great and the service was quick and efficient! They performed everything I requested. More

by chadparkins24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Sep 24, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. We hope you have a great day!

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