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Classic Elite Chevrolet Sugar Land

Sugar Land, TX

4.6
3,815 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 3,815 reviews

October 13, 2023

I am disappointed in the dealership recommendation to use STA Safe Tech to replace my windshield they did not provide the required recalibration of all my sensors as contracted to to and would STRONGLY recom More

by pete38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

October 13, 2023

Hector Morfin, our salesman, should be the exact definition of superior customer service. From the moment he greeted us until the end of the purchasing process, Hector treated us like family. We are More

by fbasabev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Morfin
Oct 16, 2023 -

Classic Elite Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

October 12, 2023

We always look forward to seeing and the great service Carolos provide to us. Thank you. More

by cltolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you're ever in need of more help, please let us know!

October 12, 2023

I purchased a certified 2022 Silverado in September of 2023 with only 11k miles. I've had the truck for one month and it's back at a local dealer for repairs. Turns out repairs made on the vehicle in Ja More

by andydavidcbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 491-9000. We look forward to hearing from you.

October 12, 2023

They are professional and efficient. All services were discussed before and after. My advisor also discussed upcoming required maintenance. More

by ihallibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jones
Oct 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 12, 2023

Jeff Russie was so helpful to me today when my Suburban wouldn't start. Fortunately, it was an easy fix, under warranty too! I'm thankful for the competent mechanics and for having a service technician an More

by kay.s.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
Oct 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

October 12, 2023

The service staff was very professional and prompt. I was in and out under an hour for my oil change. More

by anierose
Recommend Dealer
Yes
Employees Worked With
Gilberto
Oct 14, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 12, 2023

We had a great experience from start to finish and love our beautiful new 2024 Equinox RS! More

by nordzoo.2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
Oct 12, 2023 -

nordzoo.2005 responded

Love our new Equinox! Great experience! TY

October 11, 2023

Collin Atkins was a great sales agent. He was very knowledgeable, funny and really nice. More

by autry.maggie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Atkins
Oct 12, 2023 -

Classic Elite Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

October 11, 2023

Jeff is an excellent service adviser . Very courteous and helpful. Will ask for him next time I’m in for service on my truck More

by kennethjsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Oct 13, 2023 -

Classic Elite Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Here at Classic Elite Chevrolet Sugar Land, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (281) 491-9000 to discuss ways we can better serve you in the future.

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