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Classic Chrysler Jeep Dodge RAM of South Charlotte
Pineville, NC
144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 144 reviews
July 16, 2022
Everyone at this dealership was eager to help in any way possible. They make the car buying experience easy, I would recommend Classic to others. possible. They make the car buying experience easy, I would recommend Classic to others. More
by terrellhayley
Employees Worked With
Ali El-Ali
July 06, 2022
This dealership is very bad poor management the general manager and the service manager .We took our 2005 dodge truck to get a fuel pump put in and they broke the fuel tank we smell gas so we took it back manager and the service manager .We took our 2005 dodge truck to get a fuel pump put in and they broke the fuel tank we smell gas so we took it back to the dealership they said they broke the fuel tank.They did not offer us a courtesy car while they try to fix the problem. They found a old fuel tank from somewhere and that one was broke when they got it .We went there and made a lot of phone calls to them they saw my number so they stop answering my calls.It almost a year now and they still haven't fixed the fuel tank.I talked to the service manager today and he said that he has an old fuel tank he can put on with no warranty. They got a attitude with us because they broke our fuel tank and don't want to replace it with a new one.They couldn't fix it so why they didn't give us the money for a new fuel tank and installation.I will advise anyone to not take their car or truck to this dealership because if they break something they don't want to fix it the right way they will see your phone number and they will not answer your phone calls.Why they don't want to do the right thing this is insane I know why........ More
by truthandgraceministries
Employees Worked With
Viet, J.Brad, J.J., Chris
June 17, 2022
Very personable team who was customer service oriented. Did exactly what they said. Actually good my service done earlier that projected. Very happy with their service. Did exactly what they said. Actually good my service done earlier that projected. Very happy with their service. More
by keithovercash
Employees Worked With
Ed. The service manager.
June 13, 2022
Everyone with whom we have dealt with here has been helpful, courteous, and attentive to our problem. My husband and I are older and the service here reminds me of the personalized, caring service that helpful, courteous, and attentive to our problem. My husband and I are older and the service here reminds me of the personalized, caring service that we were accustomed to many years ago. Totally happy! My husband responded to a question on a recent survey asking what they could do better to which he replied they could charge our car (hybrid) so we’d have charge to drive home. On the next service appointment, they did just that. We picked up a charged vehicle! We could not rate them higher! More
by Sharon
Employees Worked With
Chris, Brad
May 31, 2022
Excellent service all around from sales, to finance, to service advisor Chris. . Able to get in right away and problem fixed same day service advisor Chris. . Able to get in right away and problem fixed same day More
by magnetocheck
Employees Worked With
Chris Whitman. Brandee, finance mgr
