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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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April 26, 2023

They did a great job with making sure that my oil change was done correctly. More

by Marquis Woodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

April 25, 2023

Mike is so helpful! He always strives to ensure our vehicles are taken care of. Mike has the best attitude and is great to work with. More

by m_cortes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 26, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

April 25, 2023

I got my jeep wave oil change and inspection this time. It went just as scheduled. I even bought the extra protection service for the fuel and oil. I never do that but, look into it if you have a chance. I More

by MARKDANIEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 26, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience, Mark! We sincerely value your business and look forward to your next visit.

April 24, 2023

Slow service, spent to longer with the vehicle without any information. We are no happy with the service . More

by joanhidalgodabas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jules
Apr 26, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, Joan, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call 817-918-9088 and ask for Adam Lancaster. Thank you.

April 20, 2023

They took care of me without having an appointment and the service was excellent, fast and clean the work More

by romeroeduardo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATHAN BURNS
Apr 20, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us, Eduardo. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2023

Service advisor was very quick to write me up. However they told me the oil change will take 1.5 to 2 hours and it took longer than 3. More

by jex_rmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules,
Apr 19, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 19, 2023

Latham Burns is the best! He is awesome to schedule your oil change and repair More

by BEVERLY.PORTERFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natham Burns
Apr 19, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Beverly, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

April 18, 2023

The service was excellent and exceeded expectations. Chris diagnosed the issue right in the service drop off area and had the problem fixed the same day. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Apr 18, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, Bob, and for taking the time to leave us this wonderful feedback!

April 13, 2023

good service and best response from staff. overall good. Need more appointment timings and need to list prices on the website at the time of scheduling service or after checkout. More

by saiteja854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Apr 14, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 13, 2023

Richard my NEW advisor was very helpful and attentive to my needs and concerns for my vehicle. I usually don’t comment because my past experience has been mediocre here but now I will feel better about comi More

by LDECK78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 14, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as a valued customer for many years to come!

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