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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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May 07, 2023

Great Dealership, comfortable sitting area and snacks. James my advisor was awesome as well as all the polite co workers!! More

by petergordon.gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 08, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

May 05, 2023

Very good service fast efficient happy whit Junior took good care of me definitely good service More

by interianodarwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
May 08, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Junior delivered such a great experience!

May 02, 2023

First of all, our total experience from shopping to purchasing our Ram 1500 Lonestar at Classic CDJRF of Arlington 1111 Interstate 20 E, Arlington, TX was definitely AMAZING (more than 5 ⭐️) Rickey Cro More

by JANESABANALBOCANEGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey Crochett and David Baraggan
May 03, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

May 01, 2023

Great dealership to do business with. My service advisor Richard was awesome and I enjoyed working with him. More

by PJT746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavontae Edwards
May 01, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! Richard and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

April 28, 2023

Absolutely professional with explanations of everything done on my normal service! Informed me of when my next service was and what would be needed then! Very attentive! More

by vanovenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Collazo
Apr 30, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 28, 2023

I was pleasantly surprised by the quick service provided when I took my Wagoneer in. More

by RAEANNE.BADOVINAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Apr 30, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

April 27, 2023

Good service with costumers. Very fast paste with everything and made sure you were taken care of More

by edycarranza6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Collazo, Elias Argumaniz
Apr 30, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 27, 2023

Very poor communication, took 7 days for 2 recall notices. I was the one always asking for updates More

by Disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of them on the list
Apr 28, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

April 26, 2023

Real bad service, after changed oil, oil still black looks exactly like before changed. Brought truck back asked service manager then got change correctly. Pretty sure that engine did not change at the More

by ah624573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No saleman
Apr 26, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

April 26, 2023

I returned to have the maintenances performed that were recommended upon my previous visit. The customer-service experience was great, as usual. And I'm extremely pleased to have found this Jeep Dealershi More

by rmharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laporcsche Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I really didn't work with sales other than purchasing 2 ballcaps. I forgot the name of my service advisor, but he was great., Melvin Collazo, Elias Argumaniz
Apr 26, 2023 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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