Back

Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Sort by
June 02, 2021

Junior (Juan) was great and performed the necessary maintenance and repairs as needed. He is very professional and knowledgeable & I'll definitely visit CCDJRF again because of the great team of servic More

by binoyphilips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior (Juan), Mitch
Jun 02, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience working with Junior (Juan), and Mitch here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

June 02, 2021

Not the best for customers service.Had a vehicle tolled Not the best for customers service. Had a vehicle tolled there, manager told me, they didn't have equipment to repair it. I ended up rolling to anoth More

by RLEETINGLE
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Jun 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Hello, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 02, 2021

Great serviceGreat pricedGreat service writer (Mike Great service Great priced Great service writer (Mike Dykes) Took my Ram 1500 for a new hub pack. Turns out I needed both hubs replaced. More

by TWALLACE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dykes
Jun 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

Oct 01, 2022 -

TWALLACE0 responded

New truck service by Chris Pierson and Greg (I think). Very profesional. I won't go anywhere else for service!

June 02, 2021

I sort of felt like we were in the way. I know they were busy but we came early in the morning with two very simple repairs. The only time we got updated was when I went to them. replacing a brake light bul More

by Veronica Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Palmer
Jun 02, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your honest review, Veronica! We are sorry that you weren't fully satisfied with your experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington, and we would like to learn more. Please don't hesitate to reach out if you would be willing to discuss this further. We appreciate your business and hope you will give us another opportunity to serve you.

May 31, 2021

I think Jessica was great, helpful, attentive and very responsive. She is the best service technician I have ever encountered or dealt with! I will return. More

by rashardsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
May 31, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to leave us a five-star review, Rashard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

May 29, 2021

Great and exceptional service! The service advisors Jessica and Chris are very professional, knowledgeable and courteous. They exemplify everything a company should look for in leadership, they also c More

by KEYVAUGHNMITCHELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Service Manager
May 31, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you, Mitchell. Quality customer service is always our number one priority, and we're happy to hear that both Jessica and Chris met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

May 28, 2021

Great service! Truck feels great and they got it done in no time. Everyone I dealt with was nice and helpful. I plan on going here whenever I need any work from now on! More

by bobostad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch, Juan Cabrera -in Sales
May 29, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2021

Great Fast Service. Informed the entire time on status of my vehicle. Never have had an issue with Classic Jeep and the team that works there. More

by DMVALLEJO2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dykes
May 27, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 24, 2021

Horrible service. I would suggest hiring competent people! Still have not received a follow up call about the repairs that weren’t completed. Stay far away More

by d57tat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept.
Jun 10, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you for your time.

May 24, 2021

Jake is great, friendly, & an asset to the service department. My car was in for a routine mileage oil change, tire rotation, fuel system flush. The rear tail light assembly on both sides was fault More

by NANCY30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Mitch
May 24, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out, Nancy. Our goal is to make sure everyone who walks through the door leaves happy. We're looking forward to sharing this fantastic, five-star review with Jake and Mitch! Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

...
66
...